Verizon Authorized Retailer - Your Wireless

Category: Cell phone store in New York

Address: 17701 Union Tpke, Queens, NY 11366, USA

Phone: +17185913600

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–7PM

Reviews

FARZAN HAMID

Nov 3, 2022

John was so helpful and patient setting up my new IPhone. Spent nearly 2 hours fixing up my phone. Was very helpful and took care of everything I needed. Called me afterwards to check on my new phone Thanks for everything John.

Lynne Cohen

Nov 3, 2022

Friendly, polite and patient! Badi is great

Christopher Williams

Nov 3, 2022

Despite the complications with my purchase, the sales associates John and Gabe made my process swift and easy. I highly recommend purchasing a phone through their establishment.

Normand Tourangeau

Oct 26, 2022

Great technician process was very efficient and painless. Nice personality.

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Questions & Answers

Returning my cable box

Daisy Cruz | Nov 8, 2017
Lawton Mcinley | Nov 8, 2018

Yes

Can I return Verizon router here?

Xin Wang | Nov 8, 2018
Russ Singh | Nov 8, 2018

Yes you can.

Can I drop cable equipments here?

Luisa Gamarra | Nov 8, 2018
Russ Singh | Nov 8, 2018

Yes, you can return FiOS equipment here.

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Can I return fios boxes?

pam hunter | Nov 8, 2017
Terry Nasso | Nov 8, 2017

You have to call Fios for a return number before bringing it to the store.

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Can I obtain a new box and more Fios wires from this store?

Jennifer Gnoli-Musarra | Nov 8, 2017
Ray Malcolm | Nov 8, 2017

Yes, however, you have to call Verizon Fios customer service to have the order processed, relayed to the store and then you go to the store to pick up the order.

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Is this where I return home fios equipment?

Mark | Nov 8, 2017
Eduardo Romero | Nov 8, 2017

yes you can return and exchange here. they also cover wireless services.

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Can I return a cable box to this location

shanita ford | Nov 8, 2017
Russ Singh | Nov 8, 2017

Yes, you may. The store accepts FiOS equipment.

can i return equip here

Valerie Fulwood | Nov 8, 2019
Anthony Guillaume | Nov 8, 2019

Yes.

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Can I get new remotes there?

Elidger Dauphin | Nov 8, 2019
Kevy. B | Nov 8, 2019

Yes , you can

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Can I exchange my remote control?

Natalie Persaud | Nov 8, 2018
Verizon Authorized Retailer - Your Wireless | Nov 8, 2018

Yes, the store carries remotes.

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Can I return cable boxes and routers there

Phil Loccisano | Nov 8, 2018
Ronn McCulley | Nov 8, 2018

Yup, that's is where I returned mine...lol

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Where can i get new remotcontrole the old one i have dosent work.

GRACE | Nov 8, 2018
roger weckworth | Nov 8, 2018

Verizon store at 38th ave and Roosevelt has remotes

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Which bus front of the store

Kazi Uddin | Nov 8, 2018
roger weckworth | Nov 8, 2018

Q46

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My remote is old and doesn't work good, can I exchange it for a new without being charged?

Ojs Babygirl | Mar 12, 2022
Andrew Chin | Mar 12, 2022

You may need a upgrade

Can I exchange my remote hare?

sunil sundown | Feb 10, 2022
Brian Zucchi | Feb 10, 2022

If they have in stock you can buy new one but usually if your remote is broken you order and pay for new one and they mail to you

I'm a new customer to fios and am wondering why my cable box doesn't have a clock.

Carl DuBose | Nov 7, 2020
Mary Ellerbe | Nov 7, 2020

You might want to check Manuel that came with your remote control it should help you with put your clock on display so you can see it

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which bus goes to your verizon office

susan marks | Nov 8, 2019
Anthony Guillaume | Nov 8, 2019

Try to connect to Q46 wherever you are coming from.

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Can I get a new remote control for the cable box?

Ronny bermeo | Nov 8, 2019
Anthony Guillaume | Nov 8, 2019

Yes. And it is free too.

Can I pay my residential phone bill there

Pearl Jackson | Nov 8, 2019
Momma Nora A Google User | Nov 8, 2019

Yes

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Can I return a cable box at this location?

Dominque Mayers | Nov 8, 2018
Andrew Finnel | Nov 8, 2018

Yes. I returned s box at the union turnpike location.

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How do I exchange a DVR set top box that is no longer working properly

Joe Cimino | Nov 8, 2018
Lisa Santiago | Nov 8, 2018

U can bring i o any Verizon store

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Can I walk in and pick up a Actiontec WCB6200Q router extender from here?

Sandra Diaz | Nov 8, 2018
roger weckworth | Nov 8, 2018

Yes

Is anyone just get put on a loop when calling?

Gabriela Ruiz | Nov 8, 2018
Gabriela Ruiz | Nov 8, 2018

The verizon customer service called too and they said it would not go through

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Were can i return my boxes

S.D. Kendall | Nov 8, 2018
Sue Campbell | Nov 8, 2018

They take boxes there

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