Popular Bank

Category: Bank in New York

Address: 164 E 116th St, New York, NY 10029, USA

Phone: +12128311702

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: 9AM–2PM

Reviews

ivelisse alvarez

Mar 10, 2022

Elderly 92 & 93 yr old parents have been their clients for over 40 yrs. Dad beginning Dementia, but with great vision; but Mom legally blind. With Dad’s dementia, he misplaced their bankbook with all his proper IDs…. Not being able to make transactions for more than 4 months, as this bank were not cooperative, EVEN THOUGH MOM HAS HER FiNGERPRINT SIGNATURE ON FILE, having my dad go back-n-forth, not being able to pay even their rent. At Dad’s final attempt there, he falls inside their bank, breaking his hip. Hospitalized and nursing home since. He’s now on his death bed! Mom calls bank to speak with reps, they hang up on her EVERY time. Yes, mom has a voice on her, but she’s NEVER heard. Rude, uncooperative staff with too much attitude! THE WORST customer service!

Genis Fernandez

Nov 2, 2021

Worst bank ever i try to open a account and securityguard told me thats only by appointment. Its fine i take my business elsewhere.

Kevin Senquiz

Sep 20, 2021

Recent picture of BPOP. Spanish people will understand

Gamel Wright

Feb 24, 2021

Just needs seats for older people

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Questions & Answers

I am the beneficiary to my mom's account who past away on June 3rd. In one of her account she she had her sister who lives in prison but does not want the money she wants to give it to me .what do I have to do

Rafael Garcia | Nov 8, 2019
I | Nov 8, 2019

She has to nake a letter notarized and send it to you. Bring it to the bank also every inmates has an id card tell your aunt to make s photo copy and send it together with the letter .hopefully i answered your question @Rafael Garcia

My mom died on June 3rd. I was the beneficiary of her savings. Still and all she left her sister in pr 10000 dollars but my aunt wants to leave me the money. What needs to be done

Rafael Garcia | Nov 8, 2019
Popular Bank | Nov 8, 2019

Hi Rafael, we are very sorry to hear about your mother's passing. We would like to help you, but because we need more details and wish to protect your private information, we advise you to call our Customer Care Center at 1-800-377-0800 or visit one of our branches to speak with a representative that can assist you better. Thank you.

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I am the beneficiary of my mothers account. At the moment she is in the hospital and cannot give me power of attorney. Is there any I can have the bank pay her rent

Bunny Person | Nov 8, 2019
Popular Bank | Nov 8, 2019

Hi Bunny, you must bring the legal documents to the branch in order to have access/control over the account. If you are not a signer, unfortunately, you will not be able to access the account.

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