Bank of America Financial Center

Alex Marquetti

Always lines. No staff at any given time. ATM wasn’t even accepting cash deposit.

Chris Vilsack

Great tellers!

N H

No line but simple transaction took over 30 minutes. I had just had surgery and cannot stand for very long without it being painful. That being said, teller was rude and inefficient. Was told I didn't have proper Id after 2 forms were presented to cash a (very)small check written on a bank of America (their own account). I was made to feel like some sort of criminal for cashing my own check. You've got to be kidding me!

Brucifer

Impossible to reach a customer service representative at this location! I always get a message saying “Everyone is assisting other customers. Goodbye.” Click. I just want to know if the ATMs in the area are accepting cash deposits, as none of them were last evening and I desperately need to make a deposit. There are very few BoA locations in Astoria, and it’s a hike to get to the nearest one. So I need to know ahead of making the trip. BoA really needs to open at least one more ATM in Astoria, preferably in the Ditmars/31st Street area and/or the Astoria Boulevard/31st Street area. Astoria is a big neighborhood, very thin coverage. And answer the phone!