Le Pain Quotidien

Zozo

I wish the food was even a little bit as good as the service. It's definitely not worth the money you pay. We got a few breakfast items that sounded good on paper, but the egg sandwich tasted like they got it from the Dunkin across the street (and they forgot the bacon) and the omelette was burned. The breakfast bowl was mainly unseasoned kale and sadness. Can't go wrong with the pastries though.

Mike K

We have been coming to the New Canaan location for years for their fresh bread and pastries. However, the last 10-12 months the breads have been stale and inedible. My wife and I last visit was to purchase bread. I asked the manager if the bread was fresh since it felt like a rock. She replied that the breads are made daily fresh. Yet again, we had a slice of $10 loaf of bread for dinner that day and the bread went straight into the trash. My last visit at this place!

that brian

Not what it used to be. Slow service. Disorganized. Cold coffee, and unkept.

Anat Rubin

I am very familiar with Le Pain from the days that I used to go to NYC for work. My expectations were shattered at the New Canaan location. I sat myself. The waitress finally came over and had to struggle to ask me if I'd like some coffee. She took my simple coffee order which took about 15 mins to get it. Meanwhile I could see her at the coffee bar making her own already-made coffee better and in no rush to bring me mine (after I said how much I needed coffee!). Then finally after taking a few sips of her own coffee, she brought mine over. The other waitresses looked miserable as I wanted to get their attention but I said, why bother. I then ordered. I got my food (which was very good) in a timely manner. I did notice my waitress sitting at a table and eating a hardboiled egg. I thought that was a bit strange as she clearly was not on break. I saw one table get up and leave as not a single staff person came over with a menu or to greet them. Anyway, this location has a lot of obvious issues - mostly starting with the staff. They all seemed to be walking around with grudges and hating to be there. Hopefully the issues will be corrected as I do love the vibe of Le Pain restaurants and I'm happy there's one nearby without having to go to NY.