Big Lots

Susan

Jenn greeted me when I walked in. Laughed and made me laugh when I was checking out. Not self check out, not a bot, but a lovely professional checking me out. This is what America needs. Happy, fun, outgoing customer service that makes me/you want to come back vs shopping online.

troy owens

Nice, clean store. Well organized and friendly staff. Walmart should take notes

Della Boggs

I can't say enough good things about Steven and Robert from The Middlesboro store. My shopping experience was great from start to finish because these two guys went above and beyond. I went to buy furniture and was very undecided but Stephen was with me there from start to finish making recommendations tell me what he knew about the furniture and when I had a question that he wasn't sure about he went and got Robert who was just as helpful. I also found out that Stephen was supposed to be off shortly after he started helping me but he stayed with me never changed his awesome attitude checked me out And then went home. When I went back to get the furniture two days later Stephen loaded it for me with the same great efficient service. I wouldn't go anywhere else for furniture. It was all boxed and packaged and very easy to put together. Thank you big lots and you definitely need to recognize these two guys!

Lisa Brown

I love this store. The move it very nice. I recently went in mattress shopping and was helped by Tonya. She was great. She helped me so much that I asked for her the second time I went in. I went in for mattresses and left with more furniture to purchase online...only because I don't have a way to pick it up. Great job, Big Lots!!