The UPS Store

Neftali Cabrera

Bad attitude of employees. Specially the lady with glasses long Red hair. Looks like she is not happy getting Amazon packages. So save money and bad day. Go somewhere else.i tried to get the name of the employee that game sarcastic and bad time. I asked to an employee with Grey short hair for the Red hair employe's name. She refused to give her coworkers name. And the lady with glasses and Red hair started saying laud that "if I'm going to complain about her.SHE DOESN'T CARE. " we don't care. Good luck" she said . So by this time I had two employees yelling at me..lady with short grey hair and the red long hair. Both of them...😱😲Jesus I left that place. IF YOU GET BAD SERVICE FROM THIS PLACE .DON'T SAID NATHING TO THE EMPLOYE'S. THEY WILL BE YELLING AT YOU. And I saw here in these all bad postings and the lady with glasses long Red hair is in some others bad reviews..I guess she is the owner that's why she is very disrespectful and nothing changes..😔

Tiffany Williams

Employee by the name of Eve was very rude and disrespectful! She clearly has no customer service what so ever!!!! I had two packages available for pickup from two different dates. She gave me the most recent one and fir my second package She claimed was not in there system. I had information stating it was. She refused to investigate or take my tracking number or anything and attempted to convince my package was not there. Another associate stepped in to help me an Asian lady which she went above and beyond to help. Guess what? My package was there. Eve was didn't even acknowledge she was wrong even after the associates told her she should of looked a little further! Thank you miss lady I apologize I forgot you're name but I appreciate you going above and beyond to help me.

Jazzy Dahmer

As a parent to someone with autism I can tell you the woman who left you a review about how you treated her son was not using his autism as an excuse. I can relate to many parents who tell stories about their autistic children to my very own and this is something we all normally face. Maybe learn to be a a little more caring and take the time to be understanding to someone who is already going through a lot. I for one will not support a business who treats people this way and I hope intolerant owners like yourself are fired.

Rebecca Iwai

I sent a package to Texas - UPS said it was delivered to the front door of the apartment - it was not. UPS told me I had to work with my store to initiate a trace. I came in before Christmas and talked to someone who very nicely insisted that the package was delivered but she would have her manager call me on Monday. I never received that call. but in the meantime the package arrived. It was delivered to the wrong apartment complex and the person who received it took some time before brining it to the intended recipients. I realize this isn't this store's fault but not following up on my issue was definitely in their hands.