Address: 93 Balmoral Dr, Lake Placid, FL 33852, USA
Phone: +18634656584
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Lisa Vangelas
Very Clean, convenient. Staff is very nice. Very safe.
Colleen Aquilina
I have to say that they take good care of my mother in memory care, especially Cindy White. She is awesome with my mom and when there is an issue, she reaches out and we handle it together. We need more people like her on staff who care about the clients living there. Thank you for all the great work you do!
Becky Schuller
My mother has lived in Balmoral for 2 years and is very happy. She has made lots of new friends and feels valued by the staff. While reading other personal reviews on this site, I do concur that when the new company took over (approximately a year ago) the everyday operations of the facility slipped to subpar. Fortunately, the staff and administrators recognized that changes needed to be made and took some suggestions from the residents as well as family members. Over the past 6 months, these are some of the positive changes that my mother and siblings have noticed : -Full-time RN on site -Building and grounds have been cleaned and appearance is more inviting. -Improved daily activities as well as the increase of off-site trips. -Communication between the staff and family members has improved! The Director often sends an email explaining news about the facility and any new safety protocols. Sometimes, we receive an invite to join the residents for a special luncheon or Happy Hour. I am thrilled that my mother calls Balmoral "home." If you are looking for a facility for your loved one, I recommend scheduling a visit to see if this facility is a good fit for your family.
Paul Grimes
My mom has lived here for two years. We have had nothing but great things to say about Balmoral. The staff was always friendly, I always received returned calls in a timely fashion. From my understanding a new company took over in September. The past month or so has been horrible. There is a huge lack of communication. I can’t even get ahold of anyone. My mom told me all the managers left including the administrator. All of her friends are moving out. This is no way to run an assisted living. I just don’t know if I should move her considering her age, but I want her to be happy. She’s not happy here.
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Our dining team meets with all residents and family members to ensure that all allergies, special diets, and preferences are addressed.
Yes, we are wheelchair accessible.
Pets are allowed. However, some restrictions apply.
Yes, both in-person and virtual tours are available. Please contact our community to set up a time that works for your schedule.
Capacities are subject to change. Please contact our team for current availability.
Yes, short-term stays are available. Contact us to learn our stay minimums and availability.
Yes, we offer assisted living services. This includes personal care, help with tasks of daily living, and more.
Yes, we have specialized programming for those with dementia, Alzheimer's, and similar cognitive challenges.
Yes, there is parking available for staff, healthcare professions, and family and friends.
Rehab services can be made available. Residents may bring their own therapists in, or they can utilize our internal team.
Yes, friends and family are welcome to visit on both holidays and weekends.
All Assisted Living and Memory Care residents can utilize VA Aid and Attendance Benefits. These benefits are typically not accepted for Independent Living.
Some of our lifestyle options accept Medicaid. Please contact us to learn more about payment assistance options.
I moved my parents in this week and so far everything is better that exceptional.
Hi Judy, we are happy to help! We sent you an email, but feel free to give us a call if you prefer at (863) 465-6584. Thank you!
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