I definitely see why the ratings are so low. The customer service for the operator was extremely poor. She was not very pleasant this morning and when I called back to ask another question she had the worst attitude. Customer service is key. Please stop hiring individuals that don't have a passion for what they do. It's a horrible reflection for you all. We are out here trying to get help and don't want to feel like a burden because someone else is unhappy. I pray it gets better.
William Moughamian
Jun 7, 2022
Don't laugh. I've had collections agencies call me. Bills not paid
Clay Porter
May 25, 2022
This is the worst place on Earth. You can't get in touch with a single person, all the lines are busy or they just hang-up on you. I literally have a medical degree and can't figure out how to navigate this broken system.
Samantha Weller
May 4, 2022
impossible to get a hold of literally anyone
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Questions & Answers
How do I find out the results of a medicaid application
ROBERT DAMICO | Nov 7, 2018
Veronica Williams | Nov 7, 2019
Call Medicaid and ask for an update. It can take up to 45 days.
How can I go about an application for medicare
deby pink | Nov 7, 2017
Patsy Ferguson | Nov 7, 2018
How do I find out about my medicare free assistance
I would like to know how i am to cover the 20% that medicare doesnt pay without medicaid coverage I am disabled at 55 and have been sence 2000 but i am not allowed to buy supplement because of my age.. and the market place cant sell me coverage
globalmeltdown1963 .globalmeltdown | Nov 7, 2018
Phyllis Dunlop | Oct 7, 2022
You should check into the possibility of Medicare Advantage plans in your area. Find an agent who deals with many of the plans available in your area and that agent will review your situation and talk about some possible solutions.
How do I find out if approved for Medicaid?
Angela Alexander | Nov 7, 2019
Kevin | Nov 7, 2019
You have to check the status of your case in their website. You should have been assigned a Medicaid id to check your status.
Can i get a copy of my medicad card here
Brandt Thweatt | Nov 6, 2020
Pamela Horrell | Nov 6, 2020
No you can call DSS and request a new card, but they are mailed
How often do you need to reapply for Medicare and how do you do it?
Susan Searles | Nov 7, 2019
Cathy Jones | Nov 7, 2019
Department of Medical lAssistsnve Service is Medicaid not Care. Thanks,
How can I find out if I was approved and or disaproved in order for myself to get Medicaid? I had applied for it over the phone but I haven't heard anything on it as of yet? if someone can help me with this and or to call an agency.
Phillip St2019 | Nov 7, 2019
Goodgyrl 81 | Nov 7, 2019
They will send you a letter
I'am looking for something that I can be paid through the Government as a medical aid and or a assistant for my sister she is disabled and has a blood disorder. But I do not know the name of this program? Would it be social services?
Thank you.
Phillip St2019 | Nov 7, 2019
Veronica Williams | Nov 7, 2019
Consumer Directed programs through you local social services and a Service Facilitator firm.
I have Magellan but im not happy with it at all.here's why they make it so hard for me to get my meds.one week its okay then the next they dont cover it then one month its good then prior would like to switch to another compay like virginia premier.
Amy BRobinson | Nov 7, 2019
Toni Ricks | Nov 7, 2019
Go to Va Premier!!
What is the qualifications of Medicaid expansion?
Francine Wiggins | Nov 7, 2018
Bradley Marsh | Nov 7, 2018
You can find information on Medicaid expansion qualifications here. http://www.coverva.org/expansion/
$16,754 in income per year for a single childless adult
What does Medicaid contribute towards in-home care? (as opposed to a live-in facility for the aged)
Claire Vericker | Nov 7, 2018
china rentzell | Nov 7, 2018
Please check out the Department of Medical Assistance Services website at dmas.virginia.gov . If you have further questions please contact 804-786- 6145