Definitive Title

Dipal Patel

As a local Baltimore Realtor I look for reliability, reasonable cost and good communication for my clients regarding all services. As a title company, Definitive Title meets and exceeds all of them. There have been a number of times where things have changed where Definitive Title has taken the reigns and corrected/adapted to theses changes. Can not say enough about Brett and his team! Thanks Definitive Title!

Jay Lemasters

Brett and his team make buying and selling smooth and continue to be with you for years to come.

Bukky Adeyokunnu

Red Flags from the start: Check my account, I don't normally do *bad or long reviews unless it's an exceptionally egregious encounter. Long but worth the read -- save yourself. First time I went under contract, Chase initially did not let my wire transfer go through b/c they were marked as fraud 🚩 After sitting on the phone w/ chase and confirming I wanted to go through the transaction and accepting the risk of potentially not getting my money back, I was able to get it to them a day late(r). Silence on their end until I voided my contract on account of the inspection 😬 They call me and say they're going to SNAIL MAIL A CHECK to me. Fast Forward 1.5 weeks and I still have not received the check. 🚩 I get a call asking about my EMD for my new contract and I inform them that I am using another title company (didn't mention a reason but b/c of the fraud alert and I found a black woman owned title company w spectacular vibes & professionalism💁). I also mentioned that I had not yet received the EMD check in the mail. I asked her to confirm my address and it was missing my building indication and only had the unit #. If you've ever lived in a large apt complex you know that one missing part of an address & USPS sends it back. So I asked them to send it to my new address since I've moved until I close (tmi back to the point). 🚨 🚨W/in 10mins I get a call from the OWNER, Brett (out first interaction mind you 🚩) and he essentially cusses me out, without using profanity, for changing title companies. He ASSumed it was b/c I hadn't gotten my check, which he blamed on ME even though they are the ones that left of my building. Anyways he yelled at me for about 3 minutes saying people🚩 NEVER 😒 switch title companies and how he took a loss on my first contract not working out 😒 and how stop payments cost money (wire it back then 🤦) and 🚩 hung up 🚩 before giving me a chance to kindly inform him why I switched so hopefully he can look into why Chase flagged his ABA & Account # to avoid it in the future. But at las' Brett is building a poor reputation w/ first time home buyers, future real estate investors and brokerages. Customer service still matters even when you hit a bump in the road. Notice how he only responds to negative reviews & all say the same thing - any hiccups on your contract and Brett forgets business is about relationships. Nothing here but facts & actions, no opinions or feelings. I only didn't rate a ONE bc his staff is all woman staff 🚩are kinda friendly. All the best!

Katherine Clark

Ownership seems great until something doesn’t go his way. Rushed and rude. Wouldn’t recommend. Also not in the best area of Baltimore. I am disappointed in the level of professionalism shown.