IAA Metro DC

Category: Auction house

Address: 14149 Brandywine Rd, Brandywine, MD 20613, USA

Phone: +13013728876

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Oscar G

Sep 21, 2022

It seems like They’re afraid of answering the phone anytime you get transferred no one answers. The absolute worst service, going back and forth for about 6 hours and every time you call they don’t answer unless you call again and again. The supervisor Kathy is rude condescending, unprofessional, uneducated, had to repeat everything, for both her and an agent named Barb like they were first graders. Get people to work that are not afraid to answer the phone and offer REAL solutions. Inexcusable behavior the most unprofessional experience I have ever had dealing with real people. A child could offer better service.

Katherine Diaz

Sep 21, 2022

Sold my car to them. They came to pick up the car at 9 am, gave me a bad check that I couldn’t cash out. Been going back and forth with them since then. It is now 3:36. When they transfer you no one answers or returns calls you have to continue calling until you get a hold of someone. Transferred me to a supervisor “Kathy” and she was too busy to answer. So then if the supervisor can’t solve it no one can. Fraudulent people horrible service. Had to spell everything out to them like a first grade teacher. Truly the most unprofessional place I have ever dealt with.

Gio Lazo

Jul 19, 2022

Quick loading times.

cDSSpagettio

Jun 5, 2022

Come here to pick vehicles up. Staff is very friendly and very attentive

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Questions & Answers

Do u gwt temp tags

Yolanda Miller | Nov 7, 2019
rusty hinton | Nov 7, 2019

No

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Anyone know if I can buy only with the driver's license

fransisco Chub | Nov 7, 2018
John Wade | Nov 7, 2018

No dealer license required

What are the requirements to buy a car? Do I have to register somewhere before the bidding time or how is the process?

larte white | Nov 7, 2018
Antwaine Rowe | Nov 7, 2018

You must have a dealer license and sometimes it's open to the public but their is some things the public can not bid on.

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What day is the auto action and what time???

Rafael Rauda | Nov 7, 2018
Roy Barber | Nov 7, 2018

Wednesday at 830a.m.

Will the facility open tomorrow?

SUNDAY OLAITAN | Nov 7, 2017
A Town News | Nov 7, 2018

Yes

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