Phoenix Remodeling Group

Category: Roofing contractor in Baltimore, Maryland

Address: 4709 Harford Rd, Baltimore, MD 21214, USA

Phone: +14102202000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5AM

Friday: 9AM–5AM

Saturday: Closed

Reviews

Joy Ravello

Oct 13, 2022

I gave this company a great review previously although it took months for them to do the job and after weekly calls. They never kept the schedule they gave me. The only reason I gave a good review is because another company was very aggressive with their sales pitch and was disrespectful. I regret giving the referral because of what followed. My roof is not even a year or maybe just beyond a year and I have a major leak in my roof that I did not have before and I cannot get a hold of anyone on the phone. I had a material supplier show up at my door asking me if I had paid the company for the job because the company did not paid them for the material they used on my roof. I referred a friend and i was not aware of the shame I would feel after because they took the initial payment from her and for months she could not get them to do the job and would not get someone on the phone. She eventually got someone else to do the job. Two of my neighbors ask me for their information because they needed their roof done. I told them this is not a company they would want to do business with. These guys are really friendly but be very, very careful they are unreliable!

Jennifer Holbrook

Sep 3, 2022

I'd love to give a review for this bunch 🤬 I'd also love the $$$ they ripped me off for. BBB is handling it though

Martin Githuku

Jul 18, 2022

Update: one of the windows broke about 8 months ago. They don't answer the phone. Storm season is here and my window is broken Buyer beware: once they receive payment or financing approval pending work will not be completed. All calls go unanswered and elementary lies about sick workers and one week turns to months of the same. You will beg for them to correct their unprofessional work and likely end up losing time and money. Rocky plays phone tag like a bad date. It's ironic they tried as hard to get my business now I am the one making 10 calls a week. I am left holding a promissory note and string of broken promises.

Baris yilmaz

Jun 21, 2022

Rocky owner the company he owe me $3500 dollars every day he gets different excuses he doesn't pay me

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Questions & Answers

How can I get Phoenix Remodeling to complete the job I contracted for?..Kim keeps making appointments for me to be home for NO ONE TO SHOW UP..Its been over 2 months.

Jane Shelburne | Nov 7, 2019
Phoenix Remodeling Group | Nov 7, 2019

Hi Jane, I tried to contact you ( I called at 1:18 pm 2/13/19) to try and reschedule for tomorrow morning. My gutter installer is on a big job and they will be done today. He thought it would be done before noon today. I will contact you about tomorrow morning. Thank you, Kim Kagen

Hi Kim Still waiting for the pictures you said you were going to send of the rainspouts and downspouts that Phoenix Remodeling just. Did for me Jane Shelburne

Jane Shelburne | Nov 7, 2019
Phoenix Remodeling Group | Nov 7, 2019

We just sent this over, thank you Jane

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