United States Postal Service

Category: Post office

Address: 445 Bank Ln, Dover, DE 19904, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 7:30AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–1PM

Reviews

Ashlee Gillespie

Sep 26, 2022

I am devastated right now my birthday gifts were delivered but not to me and I Can't stop crying because I had that stuff sitting in that cart for a long time before I could get the money to purchase it and I finally got it for my birthday I waited and waited for this package and it finally arrived only for me to walk to the mailbox and find nothing in it and I even walked to my other neighbors with similar addresses and either nobody answered or they said they didn't get it and when I just want to send an email mail it won't let me email my local usps im just broken right now

Audriana Healey

Sep 16, 2022

This location is so rude and lacks empathy. There’s only ever 2 people working the front, if that. I ordered a package and THEY delivered it to the wrong address, so when I go in to get clarity and to find out a solution, a woman named Ronnie greeted me with the worst attitude I’ve ever had in customer service. She kept walking away while I was asking questions and cutting me off. Gave me a nonworking number when I asked for a supervisors information. This was so frustrating and I wasn’t the one who messed up. USPS is. So why am I being treated like a nuisance?

Shannon Ryan

Aug 25, 2022

Been having many problems with them over the years. They keep giving us other people mail, keep deliver my mail to my old home even after I fill out the change of address form. Now they returning my mail to the sender because they claimed my address is undeliverable. Keep complaining to them but they keep doing the some mistakes. Don't even go in to the post office. There always people waiting in long lines. The workers are too slow. They need a overhaul but they never change!!!!!!!

Brianna Beaubien

Jul 28, 2022

Hate this place ! Lost my package . Say they handed it to me when everyone was home and they never knocked or left in the mailbox . Keep giving the same excuse lost over 150$ worth of items

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Questions & Answers

Does anyone ever answer the phone?

Sabrina D McArthur | Nov 7, 2019
Aspen | Nov 6, 2021

No

Why is there no option to talk to a human being? I have such a simple question that just takes a yes/no answer and no option what so ever to talk to a live human being.

Cynthia Waters | Nov 6, 2020
Ashley Baynard | Nov 6, 2020

On the phone? Or in person...because there is always someone there within business hours that is available.

Is the mail box on state and lookerman active. I put mail in at the beginning of 07/05/022 and the mail was never received where it was sent.

Robert Young | Aug 8, 2022
Dawn Jones | Aug 8, 2022

The new location has been open for some time now. I would assume that it is unactive

Are these guys that incompetent that people haven't received mail since Friday ? You can take that statement away that the post office delivers mail in rain, sleet or snow. I call up and even after around 15 stupid menus no-one answers.

Anthony Spinelli | Feb 9, 2022
Andréa Griffin | Feb 9, 2022

The phone is only answered if someone is present at the desk. I've experienced the same frustration.

CAN I MAKE APPOINTMENT TO RENEW MY PASS PORT AT THE DOVER DELAWARE

Sharon Waller-Roberts | Nov 7, 2019
henry greene | Nov 7, 2019

Yes

How can i stop soliciting mail from coming to my 🏠

Wayne King (Doright) | Nov 7, 2019
Herb Konowitz | Nov 7, 2019

Not sure. Check with the PO

Are you deliverying today ?

Juan Torres | Nov 7, 2018
Peter Max | Nov 7, 2018

And

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Is the lobby open Sunday's to at least check the po box?

M | Nov 7, 2018
Peter Max | Nov 7, 2018

8 am to 1 pm lobby hrs on Sunday

Had mail going out. I watched as the postman bypassed my house didn't even check to see if I had mail going out. Had been there for a couple days so I did some recon.

Ambre Mayfield | Nov 7, 2018
Deborah Remer | Nov 7, 2018

I have had similar issues. Perhaps you should speak with the Postmaster to both clarify what mail carriers are responsible to do, as well as let him/her know the affected route.

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