Quest Dental

Category: Dentist in Baltimore, Maryland

Address: 1000 E Eager St, Baltimore, MD 21202, USA

Phone: +14105414430

Opening hours

Sunday: Closed

Monday: 9:30AM–6PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–5:30PM

Saturday: 9:30AM–1:30PM

Reviews

R 1

Aug 26, 2022

I must say I am quite disappointed with my experience with quest dental. The first time I went there, I was so excited that the staff and dentists were black and the service was great in the front and the back. Yet, as I was a patient there for a couple of years, my latter experiences were not as good. First, they sent fraudulent charges to my insurance company. They billed me for a procedure that they did not perform. The only reason I found out and brought it to their attention was by looking very closely, line-by-line, at my insurance bills. They did remove the charge once I brought it to their attention. I tried to let this go and return there as a patient because the dentists and hygienist I saw were great overall. I was scheduled for an appointment in June 2022, and they called me and told me they needed to cancel and reschedule it. They rescheduled me for late August. I really was not happy here because i need to get dental care twice a year, usually June and December. So you can imagine if it gets pushed to August, it will be harder to get both visits in before the end of the year. Anyway, I still stuck it out and made the appointment for the end of August. Today I go to the office for my August appointment (that they rescheduled from June) and am told there is no running water in the office. They then tell me that they need to reschedule the appointment. I don't understand why they could not have called me beforehand, before I drove across town to attend this appointment. I also don't understand how this is the second time they have had to reschedule my appointment. Getting dental care really should not be this difficult. The receptionist was rude and disrespectful and clearly no one cares whether my teeth are taken care of or not. I would not be able to get rescheduled at this office for another month or 2. I decided to seek dental care at a new dentist. Overall, the office is poorly run and short staffed. The service from the front desk staff does not help. I refuse to be disrespected and honestly it looks like they just don't want me there as a patient. Would not recommend this office. The only reason I'm giving them 2 stars is because the actual dentists and hygienists are nice, if you can actually make it to the back.

Cherryl Aye

Aug 20, 2022

Pleasant staff that kept me informed throughout each step of my visit😊

T Howard101

Aug 6, 2022

The staff were Professional and very friendly.

Byron Brooks

Jul 29, 2022

Quest Dental are very professional n offer great customer service n care. Best Dentists office I ever been to.

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Questions & Answers

Do they accept United health insurance

Greg Rivers | Jul 9, 2022
Anastasia Njoroge | Jul 9, 2022

Am not sure. They are very good at answering questions on phone. I would say call them

Do you offer second opinions?

Quest Dental | Nov 6, 2021
Quest Dental | Nov 6, 2021

If you’re considering all your options in care and would like a second opinion, including more information on all the possibilities for restoring your smile, give us a call. We offer a comprehensive range of dental services and provide solutions that address a broad range of needs, cosmetic concerns, lifestyles, and budgets.

Do you offer cosmetic dental services?

Quest Dental | Nov 6, 2021
Quest Dental | Nov 6, 2021

Yes. We offer a complete selection of the leading cosmetic solutions for your smile. Whether a single tooth is discolored, chipped, or misshapen, or you need a more comprehensive smile makeover, we’ll transform a less-than-perfect smile into one that dazzles!

What if I haven’t been to the dentist in a long time?

Quest Dental | Nov 6, 2021
Quest Dental | Nov 6, 2021

We understand that life gets complicated and busy and for various reasons you haven’t been able to get to the dentist for care. Don’t worry; it’s always a good time to get back in touch with the health of your smile. Our office provides a warm, welcoming setting and we do our best to help patients feel comfortable and at ease.

How often do I need to go to the dentist?

Quest Dental | Nov 6, 2021
Quest Dental | Nov 6, 2021

Routine dental checkups and professional cleanings help ensure your smile remains in tip-top condition and that any developing problems receive the prompt care they require. While it’s a good idea to schedule a checkup and cleaning twice a year, longer or shorter intervals between routine visits depend on your specific needs.

Do you see dental emergencies?

Quest Dental | Nov 6, 2021
Quest Dental | Nov 6, 2021

Yes. You can count on our office to get you back on the road to oral health. Whether your dental emergency is painful, if it affects the appearance of your smile, or you suspect that an infection is present, our office will see you as promptly as possible for care.

Are you accepting new patients?

Quest Dental | Nov 6, 2021
Quest Dental | Nov 6, 2021

Yes. We always welcome new patients and their families for care. Feel free to give us a call or reach out to us online to schedule a first visit or for any additional information on our office. We look forward to hearing from you!

Emergency walk ins welcome

demario brown | Nov 7, 2017
Shajee Tahaw-wur | Nov 6, 2021

I have an abscess on my gum and it's painful

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