Carter's

Category: Children's clothing store

Address: 11111 San Jose Blvd Ste 42, Jacksonville, FL 32223, USA

Phone: +19042924698

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

harriett ella

Oct 23, 2022

Great winter special boots shoes buy one get one free

Mischa Carter

Apr 17, 2022

Great customer service...

karbelys bermudez

Feb 23, 2022

I love this clothing brand for my son and for gifts. The best 👏👏👏

Cynthia Terry

Dec 20, 2021

I called her head before going to the store. I explained to the young lady that I had injured my knee and I wasn't able to walk the store.I asked for onesies for a little girls size with 18 monthsI asked her if she could put a variety of them at the counter and I will come and pick them up.Her name is Daniela, You talk about excellent customer service skills!!!! I have never in my entire life been so blessed to encounter a young ladyWith such professionalism and Grace. Daniela, made my day. She deserves an award. Caters will forever get my business. Be blessed Daniela and enjoy your holidays.

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Questions & Answers

Who can pick up my order?

Carter's | Nov 5, 2021
Carter's | Nov 5, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Nov 5, 2021
Carter's | Nov 5, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Nov 5, 2021
Carter's | Nov 5, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Nov 5, 2020
Carter's | Nov 5, 2020

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Nov 5, 2020
Carter's | Nov 5, 2020

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's | Nov 5, 2020
Carter's | Nov 5, 2020

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Nov 5, 2020
Carter's | Nov 5, 2020

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Nov 5, 2020
Carter's | Nov 5, 2020

Yes, they are required for all shoppers and employees at all of our stores.

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