Shoe Dept. Encore

Category: Shoe store

Address: 1627 Opelika Rd Auburn Mall, 1627 Opelika Rd #72, Auburn, AL 36830, USA

Phone: +13348262390

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Sam B

May 8, 2022

Imp tank

Tammy Price

Apr 15, 2022

The selection and service.

Sammy Meadows

Apr 13, 2022

The Lady's that work Thier are Very very Sweet and helpful.

Janice Horton

Apr 2, 2022

Great customer service! The 2 workers on 3/31/2022 during the day went above and beyond to help me find a pair of shoes.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Sep 6, 2022
Shoe Dept. Encore | Sep 6, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 6, 2022
Shoe Dept. Encore | Sep 6, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 6, 2022
Shoe Dept. Encore | Sep 6, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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