Banner Thunderbird Medical Center Emergency Room

Linda LaRue

Never seen anything like this in my life. Patients left in the packed lobby throwing up in small trash cans, moaning in misery while the staff completely ignores them. Exposing all the patients waiting with whatever highly infectious disease they have. My 97 year old mother had an infected arm and high blood pressure. We waited 2 hours for a prescription of penicillin. They didn’t even clean the wound. They did try to take her for a cat scan she wasn’t getting, mixing her up with another patient they probradly lost somewhere in the building. Another lady trying to find her pregnant friend they lost her too in the system. Don’t go here. They DO NOT care about anyone. Totally immune to others pain.

Gemma

So I'm in California my grown kids live in az. 1 of my children was is a horrible car accident I Gotta call from Louie the caseworker saying that my daughter was in the emergency and being admitted and was gonna have surgery in the morning. now it's morning and I'm calling to locate my daughter and they can't find my daughter!! and they're giving me the run around and everybody is passing the buck!!! How do you lose a human that was in your care and your custody how?! They Need to condemn this whole hospital!! fire everybody and start fresh the people here are so horrible and have the horriblest bedside manners! 🤬😠😡 huge fat 0 the size up Jupiter all of them from housekeeping all they way to the President and CEO of this hospital!! FIRE THEM ALL!! crummy horrible service!! Ya I said & I'll say it again . PS them Operators Sandy Vanessa and Johanna huge FAT ZERO On customer service and dealing with the patient's family the patient's family poor bedside manners everybody!! 🤬😡

Amy USA

I'm the 1st time mom I wanted to share my experience with banner. Has been the best experience of delivering my baby. The staff are all angels, all the nurses and doctors. For the 1st time mom being at banner was like being at mommy's school with each nurses that I spoke with I learned something new. I want to thank doctor Apigo my OBGYN doctor Heard for delivering my baby. Nurses Simone and Chloe Janelle Kayleemany other's.I want to thank all the nurses who took care of my son. Special shout out too Carly Melissa Christina Thank you for teaching me everythbecause of the care and time that you took i know we will be successful.

Barani

This place is mess, its highly understaffed and we were waiting for 5 hours in ER before seeing the doctor. BIG NOOOO FOR ME!!