Channel Master

B

I visited your facility on Germann Rd in Chandler, AZ asking advise on an antenna that would work in my attic. We are located in south Chandler, 18 miles away from South Mtn and are receiving 100 perfectly clear channels using the Channel Master model CM-1776. We had to install the antenna in the attic due to HOA rules and having a 2 story house next door which would have prevented us from effectively installing the antenna on the house in the back.

wattvoltamp

I got the CM-4228 8 bay antenna. Good build quality. You can see the antenna on the right side of my tower about 3/4 up (45 ft off the ground) facing South. I added Black UV tie wraps to keep birds off. Im getting all the channels that I expected plus KGUN out of Tucson (I'm in Phoenix). All signals were of sufficient strength to provide a great picture.

Sean Fitzgerald

UPDATE (8/23/21): Pretty soon after my review, a representative reached out to me via Yelp to apologize and rectify the situation. They said they corrected the original error and also made an offer in hopes of repairing trust. Soon I should receive the antenna I was looking for and think I'll be happy with it since the product reviews are so good. I really appreciate the effort to make things right and am convinced to start again with a clean slate. Stuff happens, there's no avoiding it. The business response though can make all the difference and has in this case. ORIGINAL: A couple days ago I drove about half an hour to get to the Chandler location. I wanted to buy the Flatenna 35 and save on the shipping cost. Wish I could comment on the customer service but I didn't get any. I walked in to an empty store and saw the tablet with a sign under saying someone will be with me shortly after I sign in. Bothers me not being greeted by a person in the first place, but fair enough. I give my information and sign in, and get a confirmation saying again, someone will be out to see me shortly. I wait around, but no one comes. I open and close the door several times to "ring the doorbell" but that does no good. My last resort was to walk around to the other side "private entrance" thinking maybe I got the wrong place. I was just pointed back to the same empty shop I came from though. Really thought this would just be a 5 min. stop but it was just a huge waste of my time. So disappointing.

Jay Mallan

I asked Channel Master 1 question about a product they sell. They then started sending me emails and messages asking for a review. After I gave them a review and they now continue to send me emails and messages almost on a daily basis. They will not stop because it is "automatically generated". They will harass you over and over even if you ask them to stop. Some of the messages they send will have typos and misspelled words. Their "automated" messaging system can't even spell correctly. DO NOT give them any means of contacting you unless you want continual harassment.