The Palms at Sun City

Debra Joosten

Best place to work with the best residents

Lisa Bowler

For the past 6 months, my parents have been using The Palms Independent Plus (IP) service, which has turned out to be a stellar experience! If I were to stack rank the benefits of living at The Palms, I’d say the Independent Plus services are number 1 on the list. This a-la-carte service helps with just about any changes that occur in life as you grow older, ultimately allowing my parents to live in their own apartment as long as possible. The choices of assistance are many and varied to suit all needs, tastes and budgets. We appreciate being able to choose as little or as much needed as well as how the service has evolved with their changing needs. None of this would be possible if not for the manager, Gena, and her amazing team of loving caregivers. Gena is friendly and approachable, flexible and accommodating, a great listener and clearly cares about making a positive difference in the lives of residents and their family members. The entire IP team is truly WONDERFUL and my parents have developed a very special relationship with one in particular, Nelcy. She is incredibly kind and compassionate and truly has a special gift when it comes to working with the elderly and with dementia. Nelcy is patient and her engaging style and ability to adjust her approach as needed has noticeably improved my dad’s overall well-being. She is certainly well-suited for this line of work based on her knowledge and customer-centered care. My parents look forward to her daily visits and the energy and brightness she brings to the day!

Rylan Nguyen

Residents and coworkers are the only highlight about this place. Management is terrible and will favor certain employees. Severely understaffed and very rude to employees. Many employees recently left due to how management treated them specifically Frances Showa.

lisa dewitt

I loved working here ..hope to be able to return .I loved the residents .. everyone was so nice....