Legacy Insurance Services Inc

Category: Insurance agency in Phoenix, Arizona

Address: 10409 S 50th Pl STE 100, Phoenix, AZ 85044, USA

Phone: +14804139173

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Donald Whit

Oct 31, 2022

Closed before it was time terrible company

Nepthaly Marquez Perez

Oct 22, 2022

We initially thought the price was great, but they started increasing our rate for no apparent reason.

Cj Jones

Oct 20, 2022

Due to SYSTEM LIMITATIONS you cannot adjust or change your payment due dates! Which is a major inconvenience to their services, especially if your pay day is opposite from the day you purchased an insurance policy with this company. So Beware. The day you purchase will be your permanent payment due dates.

Bonnie Smith

Oct 20, 2022

What kind of insurance is this anyway my husband was in a car accident and the person at fault has this insurance terrible service so watch out

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Questions & Answers

Do NOT Deal With This Company. They Are Shady. Will NOT Allow a person to explain any fustration with their service. You WILL Regret Dealing With These People. STAY AWAY FROM LEGACY INSURANCE. YOU'VE BEEN WARNES

JOHNNY S. | Nov 6, 2018
Klyde Shae | Nov 6, 2019

Cancelling now! Transferred 13 times trying to add a vehicle to the policy. Hung up on twice. It's been a week and still haven't been able to add a vehicle. They can't add a vehicle and they refuse to let u cancel. U have to go to the bank and put a stop pay on it.

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Why is your customer service so horrible?

Shyla Griego | Nov 6, 2018
Thomas Terry | Nov 6, 2018

Literally asked the same thing myself. They are a small enough company that no one cares.

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Why would this insurance company not honor the insurance if someone hits your car by no fault of your own

Ida “Georgia peach” West | Nov 6, 2019
Leo Lucero | Nov 5, 2020

Yeah I'm dealing with them currently, their "Insured" backed into my car in a parking lot.. i had a witness in my own vehicle and

This company will with all means refuse to pay for damages.so unprofessional.

Grace Sanchez | Nov 6, 2019
Lisa Brown | Nov 6, 2019

Worst service ever!!!! Even if you have full service with towing, instead of be treating for injury’s you have to find a tow company and pay for towing up front and will you call them they hang up on you and don’t answer any questions . DO Not GET COVERAGE FROM Them save Yourself the headache & trouble by going to a different insurance company

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Me & my boyfriend never had any problems with them I mean our main insurance is AALL but it goes through legacy & we deal more with legacy than AALL & they are always very kind & very helpful

Christina Marie | Nov 6, 2018
Lisa Brown | Nov 6, 2019

What number do you call? Because all I have gotten is on answered questions

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I have been trying to contact someone in legacy but all I get is a busy tone. I have tried all the numbers listed on their website yet they all are busy tones. Any one else having this issue?

Melissa Heredia | Nov 5, 2020
Legacy Insurance Services Inc | Nov 5, 2020

We are currently experiencing some systems outages. We apologize for the inconvenience. Our phone system is now available, and customers who need to report a claim can still do so at any time by contacting (888) 265-7689. Payments can be made online at any time by clicking the "Payment / Text Reminders" button at http://www.mylegacyinsurance.com. Thank you for your patience as we work to get our systems all back online.

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Does legacy charge for switching vehicles on my insurance policy? Oasis injurance just charge me 36.50. They say legacy 24.50 for switching vehicles and them 12.00 for paperwork.

Francisco R | Nov 6, 2018
Abraham Gastelum | Nov 6, 2019

Oasis is very shady they want money that's it. Call legacy for any change

I need to file an COMPLAINT Against Legacy INSURANCE Service. Inc This company is Terrible to have As an insurance. Who can I call to do a complaint

Debra Hollins | Nov 5, 2020
Jennifer Breckenridge | Nov 5, 2020

Well unfortunately I see a lot of the same response looks like you may have to contact the BBB

Does legacy charge for canceling insurance?

Eddy C | Nov 5, 2021
Carmine Martinez | Nov 5, 2021

Yes i was just charged 36.80 for cancelation fee I hate Legacy anytime i ask questions my agent says call them and i can see from the comments i would nt get any help

I can't get thru on the phone, rings in busy.. their website is down too.. how am I supposed to pay my insurance???

Kasey Galvan | Nov 5, 2020
Christina Flores | Nov 5, 2020

I was insured with Legacy through Freeway Insurance. If you stop by any Freeway store they can help you with your payments.

Do you have services for homeowner house insurance?

jaime archiquing | Nov 6, 2017
Carrie C | Nov 6, 2017

No

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