The Concierge

Ms. Jay

Kudos for the nursing staff. Administration is pretty sorry. The tenure of the DON- short, Executive Director- walked out by the owners. Social Worker- extremely sorry. Had it not been for the kindness of CNAs and the floor nurses- RNs and LVNs I do not believe my family member would have had a pretty good attitude. The people that run the place are without a doubt running the place down. Hopefully they will turn a corner. But at this present time, I would advise ones to look at other facilities. Maybe later they will get their act together.

Yana Skeete

This place is a front. They do not do anything here. Your loved ones will be neglected and become worse. They lie and say the do rehabilitation with my loved one and they don’t. No one knows anything and no one cares. They’re just trying to make money off of bodies. My father has a hole in his back and was never taken care of and exposed. They don’t care about people here. Please do not leave your loved ones here if you care about them. I’m glad my father is no longer here and in a much better facility where the nurses and staff care. I would give a zero rating.

Tonuia Sanders

My mother has been a patient there on three different occasions. I cannot say enough about the care she received while there. Most of her time was spent on Laurel where we had nurse Aida and Kenneth who were both very attentive and gave my mother excellent care. Nurse Aida was also my mom's nurse when she was there in 2018. The PCA Laurel on the day shift was above awesome. My mom was always clean, hair washed and combed and dressed nicely. The Concierge is always clean and welcoming. I have never smelled any type of order. If you are looking for a clean facility, caring staff with competent nurses, this is your place.

Nina Morgan

My Experience at the Concierge has been excellent And I thank them for everything that they have done Nursing,Dietary, Therapy Housekeeping Everyone has been wonderful I recommend anyone looking for short term care to be sure to check out the Concierge for themselves, friends or love ones.