Citadel Home Care

Category: Home health care service

Address: 130 S Easton Rd Suite 200, Glenside, PA 19038, USA

Phone: +12152336231

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Claudette Benton

Oct 25, 2022

My experience in working with Citadel Home Care was absolutely amazing Erica the Home Care Scheduler was not only very very helpful but was extremely professional so thank you Erica my husband and I look forward to our working relationship with you and Leo

Doria Roberts

Oct 7, 2022

They don't have aides that show up to work. They,never have coverage for the client Tjeu,also give you the run around.

gladys reyes

Nov 12, 2021

Jahira is very helpful and the company was very welcoming when I was first applying. Also everything goes so smoothly and they all work together with me and its a very good environment!!

joe velez

Nov 12, 2021

Ok citadel employee in East Orange we're very kind and compassion when it came to getting care for my mom. The Nurse was very kind and professional. The Coordinator kept me up to date with my Aide and the recruiter who referred me to Citadel got me the exact Aide so needed for my mom. My mom is very happy with the services!

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Questions & Answers

What sets you apart from other home care agencies?

Citadel Home Care | Jul 8, 2022
Citadel Home Care | Jul 8, 2022

We go above and beyond. We’re invested in making the whole process as simple and as smooth as possible. That’s why we help you navigate enrollment and insurance, coordinate directly with your doctors, participate in patient-related conference calls, explain all available care options carefully and explicitly, provide personalized reminder calls in advance of assessments, conduct house calls for homebound patients, and follow up to ensure patient satisfaction.

Do you offer competitive hrly rates for persons switching for 1 home care to yours?

Charles Walters | Nov 5, 2020
Citadel Home Care | Dec 10, 2021

Yes, we offer competitive rates to our caregivers

What is home care?

Citadel Home Care | Jul 8, 2022
Citadel Home Care | Jul 8, 2022

Home care is an opportunity to integrate personal and medical care into your care plan in the comfort of your home. You or your loved one may be eligible for our home health services including support, companionship and medical care from trained Care Specialists.

How do I know if I am eligible for home care?

Citadel Home Care | Jul 8, 2022
Citadel Home Care | Jul 8, 2022

You may qualify for home health care if you have a complex short- or long-term medical condition that makes it difficult to leave your home for care. Talk to your doctor about this option. You’ll need a prescription and approval from your insurance carrier.

How do I enroll? How long does it take?

Citadel Home Care | Jul 8, 2022
Citadel Home Care | Jul 8, 2022

Enrollment is easy as 1-2-3. Call, click or chat with an enrollment specialist that will match your needs with a caring professional. All you need is 15 minutes. The length of the enrollment process varies but can take 4-8 weeks depending on your insurance coverage. We do everything we can to keep the process rolling including weekly follow up with the insurance plans and regular patient updates.

Why would I choose home care instead of a nursing home or assisted living facility?

Citadel Home Care | Jul 8, 2022
Citadel Home Care | Jul 8, 2022

Home care means getting the care you need in the comfort of your home. It’s also an affordable alternative to nursing homes or assisted living facilities.

I’m interested in becoming an Ultimate Care Specialist. Where do I apply?

Citadel Home Care | Jul 8, 2022
Citadel Home Care | Jul 8, 2022

Awesome! We’re always looking to grow our team. Head to our website's careers page for more information!

I would like to become a Home Health Aide, but I do not have experience in the field?

Citadel Home Care | Jul 8, 2022
Citadel Home Care | Jul 8, 2022

Congrats! There has never been a better time to enter the fast-growing home health field. Citadel offers free training and support to assist you in obtaining the credential of Certified Home Health Aide. Then you're ready to work with our patients.

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