Address: 2589 W Ridge Rd, Rochester, NY 14626, USA
Phone: +15852279600
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: Closed
Sarah
This is by far the worst AAA place that offers service. The person sent to help me was late by several hours. I received text after text about there being a delay. 6PM all the way until 11:15PM is unreasonable. My family and I will very likely cancel our membership. Why pay monthly/yearly for a service that does not do their job?
Elizabeth
I have had a AAA for decades. First time going in for a service on assistance with booking something and they were great. Very knowledgeable and helpful offered ideas and followed up with emails.
Felicia Morrison
I contacted AAA and was connected with an agent named Annette Edward's, she was very helpful patient and professional! I will be contacting her in the future.
Daniel Dickerson
Really unimpressed with what membership offered on a visit to the Greece location. Unable to get a trip tik for an upcoming trip - takes a week per the desk. I don't have a week. Unable to talk to anyone other than the front reception - make an appointment and comeback some other time. Asked for any information on my trip and was given a map of the US and told to use the app. I can buy a map at Walgreens and Google can get me where I need to go if this is what AAA is offering today for members. It really feels like AAA is out of touch with providing the added value that made their services worthwhile in the past. Your paper tour guides, a couple of maps, and a trip tik in hand is what set you apart. Going all digital does nothing to set you apart from everyone else on the internet that can provide me the same services for free. Pretty disappointed that I walked out of your Greece location with a United States map in hand and directions to fire up the app. And to wrap it up, when I plugged my destination into your app and hit "go", it took me to the Google maps on my phone for the route/directions.
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Hi Jeffrey- Our Basic level membership is currently $57 for the year. You can compare the costs of the three different coverage levels on our website at https://westerncentralny.aaa.com/membership/compare -Debbie
I know Greece pretty well.
Call or go to your local AAA office.
Call AAA
Hi Jerry- The portable UV sanitizer box isn't available at our Greece location, but our Pittsford location carries them. They are currently sold out, but you can call our Pittsford Travel & Insurance Center to add your name to the waiting list and ask any questions you might have about the cost. -Katie, AAA Member Relations
Hello, There is no additional driver charge. Also, there is no charge for additional drivers who are AAA members, hold a major credit card in their own name and meet standard rental qualifications. Additional drivers who are not members are charged a daily fee of up to $13.50. Thank you! AAA
Hi Robert- Yes! You can purchase Darien Lake tickets at our Travel & Insurance Centers. -Katie
Hi Rick- Sheila is correct. Members cannot renew their NYS Driver's License at our Travel & Insurance Centers.
Hi Janet- You can purchase Darien Lake tickets at our Travel & Insurance Centers or online at AAA.com. - Katie
Hi Patricia- We currently don't offer dental insurance or discounts for our members. You can view all of our current discounts at https://westerncentralny.aaa.com/discounts -Heidi
Hi Arlene! We love planning trips to Hawaii! Stop into your local Travel & Insurance agent to speak to an agent or give one of our travel agents a call. You can use the phone number on the back of your AAA membership card. -Heidi
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