Address: 2485 Dewey Ave, Rochester, NY 14616, USA
Phone: +15853674854
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Maximilian Klein
10 out of 10 experience working with this business. From start to finish the repair process of my model 3 was seamless. I also had a complex situation where I was rear ended a second time while waiting for the parts to come in for my first repair, and the guys here helped me navigate two insurance claims without any headache. Honestly, I feel like my car looks better now than when I first bought it. Plan on taking any repair on any car here in the future. Thanks again guys. Happy to share more details if anybody wants to contact me individually.
James VanSchoonhoven
Car had to essentially get repainted due to vandalism and also had to get warranty work done. Brian and Joe did amazing work. Car came back looking so much better than I thought; will be recommending them to those I know that need work done.
Brad S
I have a Tesla Model 3 that ate a golf ball at 90 smack in my line of site. USAA uses Safelite Autoglass and Caliber Collision for repairs. I reached out to Safelite whom stated USAA declined OEM glass for an additional $3.41 Safelite would acquire one, see you at Christmas was last word. Reached out to Tesla to see if they replace windshields? They don’t, they outsource to Fetzner. I reach out and get Ryan whom says he could easily get it done sooner. I bring it in, and Brian Fetzner is like uhhh yeah, you’re not driving this; it’s too unsafe. Glad you think so, Safelite was like enjoy the next three months. Guess what?! I brought it in on a Tuesday, it was in my garage Monday night, windshield replaced with OEM, interior cleaned from mess made doing replacement, smelled great! Would I use them again, absolutely!! Am I glad I picked the phone; and then some. Thank you all for getting my car back sooner than the majority! Also pet lovers if your fur ball is friendly, welcome in showroom.
Chris Biehn
Fetzner Collision is a first rate, highly professional repair shop! My 2021Tesla Model Y had a damaged front bumper and Fetzner restored it to brand new condition. They work seamlessly with the insurance company and their estimate was transparent and accurate. The owner and team are friendly and responsive. When I picked up the vehicle the interior was also detailed to brand new condition--a nice for sure. A great place for Tesla repairs and I''m sure for other vehicles too.
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Hi Kellie, So sorry to hear that! You can come in for us to take a look at the car from 8:00AM- 5:00PM Monday through Friday. Please only drive the car if it is safe to drive! Make sure to bring the copy of the insurance estimate with you when you come, or you can email it to us while you're here. Please give us a call if you have any questions.
We do not repair rust. Thanks for thinking of us! Call us if you need any recommendations of local shops that do.
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