Budget Store and Lock Self Storage

lynne aaron

Some stuff was not in our storage bin when I moved our stuff out.I called but was told that I did not buy the insurance that they offered.I will take it as a lost.

Louann Lauer

Great people

C Archer

So far I give then a 2. It would be a 1 but due to the pricing I had to increase the rating. So. When I rented the unit. I explained i needed to move in the same day. I needed late access. The rep said. I will give you 24 hour access. Awesome. I came back around 6pm with my stuff and movers. No access. Yet the sign on the gate said 6am to 9pm. Paid the movers to come back in the AM. 6am.. no access. Called at 930. Spoke to the rep who said he will fix it. Came back at noon and guess what... no access. Ultimately had to pay $400 to movers for a $200 job because of lack of access. Now, the unit is moist, spiders everywhere, no hall lighting, and no assistance with correcting the issue. This is turning out to be the worse experience I've had with customer service. So if need be, pay more to stay elsewhere. All my stuff is wet, growing mold due to the moisture. I been asking to speak to a manager for 4 days and have yet to get a call back. Let's see where this goes....photos to come...

Jean Spaar

Great place to store your stuff