PNC Bank

Al Cornell

Just a heads up that this isn’t really a full branch - they don’t have any tellers working here. There are multiple ATMs and staff that can do limited things, but if you need a teller (like I did) you’ll have to go to another branch.

Ibrahim

Staff refused to print a check that I’m cashing into my account with PNC which is essentially refusal of service out of laziness? I don’t know. I guess I should’ve banking for years with another bank. They said “go print your check at the library” maybe I should hand out my SSN to everyone on my way there

NC

This branch is excellent and especially convenient for temple students. We came here to get a debit card for our international student and Selina helped us. It was a very smooth process and she explained everything in detail and showed how to work the app and atm to our student.

Emily Lantz

Their customer service needs work. I scheduled an appointment for 2:15 PM. Walk in, and there's no employees to be found except one at the window (which was occupied by a customer). I checked in for my appointment through their online system by 2:20. No other employees appeared until 20 minutes later and I was not seen by anyone until 2:45, which was the time my appointment was scheduled to end. What's the point of scheduling an appointment if I have to wait 30 minutes to be seen anyway? There were no other customers except the one at the window, so it's not like they were busy helping other people either. Also two separate employees told me to check in, which I already had 20 minutes prior, so clearly no one is actually checking the check in system to see when their customers arrive for appointments. All of this was super avoidable, and irritating.