Ellicottville Salt Cave Halotherapy Spa

Patti Mannarino

HAD 2 STONE MASSAGES SCHEDULED FOR FRI OCT 14, 2022. (WE WERE SCEPTICAL TO SCH. DUE TO POOR REVIEWS. BUT, WHEN MAKING THE APPOINTMENT THE OWNER WAS VERY CORDIAL.....) THIS PLACE CALLED TO CONFIRM THE DAY BEFORE. WE WERE LOOKING FORWARD TO THIS. HOWEVER, 45 MIN. PRIOR TO TIME , I REPEAT 45 MIN.... AND WE WERE WALKING TO THE PLACE... .GOT A CALL WITH AN EXCUSE THAT ONE OF THE PEOPLE EITHER WENT HOME OR CALLED OFF.. DONT REM WHICH.. TRIED TO SELL ME ON ANOTHER TYPE OF MASSAGE WITH EXFOLIATION .. WHEN I ASKED, "ARE YOU SAYING ONE OF US CANT GET A STONE MASSGE OR BOTH?" WAS TOLD , BOTH.. SO THAT MEANT THIS PLACE DIDNT HAVE THE STAFF TO DO BOTH MASSAGES... THIS PLACE IS A FRAUD... AND IGNORANCE TO ONLY GIVE US 45 MIN NOTICE... ESP.. WHEN THEY CALLED TO CONFIRM THE DAY BEFORE. I BEGAN TO TELL OWNER THIS IS WHY YOU HAVE SUCH BAD RATING, SHE HUNG UP ON ME!!! SO, I MUST AGREE WITH ALL THE POOR REVIEWS OUT THERE...

Bri B (Briezy)

Had a great time.

Ashli Hadley

Excellent experience. The spa was very lovely and service was great. Our massage was so relaxing. Perfect.

Pam Baker

Unbelievable and very cool experience!