La Quinta Inn & Suites by Wyndham Garland Harbor Point

Dianna Story

The place is dirty for starters. Open pet policy means they don't have any pet free rooms. The toilet was broken in the ground and the smell of urine came strongly through the floor constantly. Surfaces were dirty. The breakfast consisted of bread you had to toast yourself on a convection oven that was never plugged in, during a 3 night stay. Eggs bland and overcooked. Sausage links. Waffles you have to make yourself and they were out of batter every time I went. That's it. No other meat no gluten free options, cereal but only room temp water. No cups other than small water cups. It was so dirty. Couldn't eat there due to how dirty it was. Disorganized and sloppy. Multiple people complaining. Terrible smelling carpets and unit was overwhelming. My husband has an asthma attack, my son and i had allergic reactions to the heavy dog dander in the room. It was so unpleasant. They did nothing to rectify the situation. They charged me for an extra 2 nights and didn't return that money until 3 days post returning to my home state. Then after I complained I reviewed email stating I was being refunded and that housekeeping came by and offered a new room. And that we declined. That infuriates me because it never happened. This place was awful. I would not stay here again if my life depended on it. I stay in Texas sometimes 10 times a year and it's my home state. I received no refund as of yet, and I don't expect I will. I feel totally sad that this place looks and sounds great, especially the free breakfast but it turns out to be terrible. Oh also the trash bin on the 3rd floor by the elevator was piled high with trash all three days. No housekeeping was done on that floor. And the elevator smelled of urine. Just all around don't go here.

Pratya Siriwat

Staff handling check-in during the early evening on Jun 14, 2022 was very pleasant. The lobby was vey nice. The breakfast area did not have any staff to make sure unruly guest did not leave dirty/used plates/trash on the food counter...

Brittany Declercq

10/10 would stay here again. Staff is friendly, courteous, and personable. Pool area is clean. Rooms are clean and comfy. Check-in is quick, and our pup enjoyed her stay, too! Big shout out to Juan for being super welcoming and awesome!

MC Rangel

Get area located right off East Interstate 30 and I think who ever is responsible for the upkeep of this hotel is truly asset to this place. Reason of me saying this is when I was outside walking the grounds I seen not one leaf on property plenty of them just outside property line but not one at this location,who ever is responsible for this pays attention to detail very much and needs a bit of recognition.