Tesla

Category: Auto repair shop in Dallas, Texas

Address: 6500 Cedar Springs Rd, Dallas, TX 75235, USA

Phone: +12147360587

Opening hours

Sunday: 12–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Branden Johnson

Oct 24, 2022

I have been trying to get my car serviced for over two months but they keep rescheduling my appointment. I am sure my warranty will expire before I get the service I need. If you're thinking about buying a Tesla, don't. I'll never buy another Tesla.

Jason B

Oct 20, 2022

First time having service here and it was smooth as butter. Tbh it's all in the app and if you do whats instructed and keep track in the app, you don't even really need to engage with many humans. The response to my little emergency was super quick too which I appreciated.

Steve Morrissey

Oct 6, 2022

Update 10/6/22 This Tesla service center continues to impress. My Model 3 with over 100,000 miles on it had a rear motor failure. The staff here got me fixed and on the road with a new motor in a very short time. This was during a period of a very strained supply chain. Thank you Wes and the rest of the staff for taking care of me. Tesla took great care of me. Problem with my Model 3 resolved quickly and effectively.

Herman Muchtar

Oct 6, 2022

paint factory defects. Just like most review. Tesla seems does not perform diligent Quality check before the shiping the car to customer. I love the car, it fun to drive. But car finishing and delivery and service are. It seems the car is not go thru Quality Assurance.!!! This is expensive car, I expected to have good QA before ship it. We went to Tesla to fix it. It took 2 appointment. The 1st appointment just to schedule another appointment. The estimate almost 10 days to fix the paint. During that time they do not provide lone car. only give $100 uber coupon @ day which will expire by the end of day. What we can do with $100 uber. just do 1 pp to office. I can not go to grocery store and other activity. Even not expensive car dealer give loaner car when the do service !!!

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Questions & Answers

hi do you guys close at 7pm? I'm picking up a car to deliver next day. I'm a car carrier.

eddy camara | Sep 5, 2022
Phil Han | Sep 5, 2022

Yes, they close at 7pm

I am trying to call the service and nobody answered. No way of leaving a message either! Very unpleasant! no any way of emailing the service either. What is happening there?

Stashka Star | Mar 9, 2022
Jeremy Bartlow | Mar 9, 2022

Everything goes through the Tesla app. They are very responsive

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Can I buy some charging adapters directly here such as chademo? or online selling only?

HJ KIM | Nov 4, 2020
Tom Sutton | Nov 4, 2020

Both

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Is there a super charger at this service center?

Olesya Kovzelyuk | Nov 5, 2019
Hr0 | Nov 5, 2019

Yes of course but not public. They charge cars in service

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I have a flat tire on model S - can I just have my car brought into cedar springs to have it fixed? think it needs new tire

Holly Davis | Nov 5, 2019
Tom Sutton | Nov 5, 2019

Yes, but you can also use local tire shops. I like Discount Tire. Tesla Mobile Service might bring you a loaner tire/wheel in the interim.

Are there loaner cars while Tesla being serviced?

Dolores Hardin | Nov 5, 2018
Cynth Stevenson | Nov 5, 2018

When you make an appointment for Service, let them know you need a loaner. They try to get you a Tesla, but sometimes it will be a 3rd party vehicle.

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I got my car couple months back, I see that the rubber gasket around the door is loose. Also notices that my wiper blades in position 1 and 2 does not work properly. Are these covered under warranty?

padma Reddy | Nov 5, 2018
Joe McGrael | Nov 5, 2018

I had a rattle noise coming from the seat belt area. They took the car in and fixed that no questions asked. Gave me a loaner for the day since it would take longer than expected. Excellent service.

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How much telsa model x

Alicia Labrache | Nov 5, 2017
Benny Mathew | Nov 5, 2017

Base starting around 75-80k

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