Kroger

Kelley Atkinson

This is the fourth time I have placed an order online for pickup and have received a call saying they are behind and don’t know when it will be ready. Why offer the service if you can’t deliver on your promise?

Nadia Romero

I’ve been coming to this Kroger for several years, deli was always opened until 9 pm for the past 3 weeks I’ve been coming in at 3 pm and the deli has been closed. Today Sunday I arrived at 5:30 pm and oh surprise they were closed again, ask the lady at the deli she said weekend they are open until 6 pm but they were closed at 5:30 and they close at 4 pm during the week which is a lie they have been closed at 3 pm during the week. Kroger you should put a sign outside your store for the people that is only coming in to buy deli, and quit changing your closing times daily and just have a small little sing at deli that says we are closed sorry for the inconveniences

Eugene Phillips

The only reason I rated it as one star is because I had to rate it something. About a month ago I came to Kroger to get some food that only I know that Kroger has. I need it because I have a food allergy. I saw when I came in the store that there were no shopping carts in the holding area. I am 66 years old and was having some problem getting around. I went to a clerk and asked where they were. I was told that I had to go out into the parking lot and get my own. I made my purchase without getting the cart and when I went to the checkout I asked the manager on duty at the time why could a cart not be brought in. He said that I had to go out and get my own. I told him that I don't think that I had ever been told in my entire life that I had to go out and get my own cart in any grocery store I have ever shopped at. Today I went in there to get three things. I looked down two aisles for the product. I then asked to clerks in one of the other aisles where I might find these products. They acted off hand about it and told me where they thought it was. I have been in other stores where they are more than happy to come and show you when they already know that you have had problems finding it. But not in this store. I was put out because of it because I went back up the aisle that he said he thought it was in. I didn't find it. By that time I was just ready to leave and not get the other things. I went to a clerk that was helping in the self checkout lane. I asked to speak to the manager in the hopes that he or she would be able to direct me to what I needed. The manager was called but after a 5-minute wait I just walked out. Apparently this is how they treat older people. Cast us aside like an old shoe.

Betty Jo Waddell

The customer service sucks here. Everytime I go in to get a money order I am rudly told by a worker they are closed. They say they are open 10:00 to 4:00 but that's never ever the case. I used to have no problem with the customer service but now it's simply terrible. I have taken my business elsewhere.