Salsa Tex-Mex Plano Texas

Category: Mexican restaurant in Plano, Texas

Address: 3020 Legacy Dr SUITE 130, Plano, TX 75023, USA

Phone: +19724916732

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9:30PM

Tuesday: 11AM–9:30PM

Wednesday: 11AM–9:30PM

Thursday: 11AM–9:30PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Aretha Lafayette

Nov 1, 2022

Still a great place for a delicious Tex-Mex meal! Always excellent service!

Timothy Muttitt

Oct 25, 2022

Love this place. Food is always delicious. Service is always friendly

Greg Conn

Oct 22, 2022

Great place, been eating here for years.

Hannah L

Oct 19, 2022

Today I visited this location and received horrible, offensive imprudent service. This complaint is directed towards the service I received from the store "manager" himself, "Roger" who decided to act in a manner that was rude, demeaning, and passive aggressive. He also thought it was proper to say to a customer, "Get the HELL out of here" in front of my two young children over a SIDE OF SALSA. I will not go over the details of the incident here but regardless of what the situation was, how this manager handled the situation was not acceptable. The manager was obviously emotionally distressed for no apparent reason and started making comments that were not appropriate in addition to addressing me as "baby" and "honey" throughout the conversation. When I started to take a picture of my leftover salsa, he violently grabbed all the plates off the table telling me that I could not take pictures clearly because he knew this was something that did not have to be escalated to this point. The poor and sweet waitress came up and told me that she was so sorry about his behavior which is a good evidence of and abundantly clear the negative ambience he is creating in the restaurant. I CANNOT fathom him being a position of leadership and wow, what a great role model he is for all the waitstaff and children at the restaurant. There was no point in talking to this "manager" who clearly has no boundaries so I decided to walk away so I could speak to the owner at a later time. As mentioned earlier, as I walked out, he shouted, "Get the HELL OUT OF HERE" in front of about 20+ customers and my children. Needless to say, this is probably the worst restaurant I have ever been to, and to receive poor treatment from the store manager nonetheless is absolutely pitiful. The comments he made, the tone of his voice and the level of sheer disrespect illustrates poor and awful customer service skills I have ever experienced in my life. I have forwarded a complaint to the owner to ensure this kind of customer service does not happen again to other customers again.

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Questions & Answers

Does salsa offer happy hour on Monday's? I'd so what time frame

Carol Copeland | Nov 5, 2018
Marvin Kuers | Nov 5, 2018

All day Sun thru Thursday.

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Are you open on New Year's Day and do you have gift certificates?

Nancy Boyd | Nov 5, 2018
Tony Lokaseeo | Nov 5, 2018

No DUHHHHHHH - Tony Locasci, Local Guide (TM)

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Do you still have fajitas for two?

Manuel Mejia | Oct 21, 2022
Chronia Thompson | Oct 21, 2022

Yes its about 29.00 depending on what kind you get

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The food was very good, but today I had a bad experience, the mecera gave me bad treatment and gave me cold food, the bad thing was that it was with my family, I recommend it to you, bad service

iram ramirez | Jun 7, 2022
Salsa Tex-Mex Plano Texas | Jun 7, 2022

Joven. Siento mucho lo sucedido. Si nos puedes dar mas información que fue lo qué pasó y el nombre de la mesera. Esto nos ayudará mucho a mejorar nuestro servicio. Salsa Tex Mex es reconocido por dar un buen trato a los clientes y estos casos los tomamos muy en serio.

Do you take reservations?

marybeth ponce | Nov 4, 2021
Jordan Christian | Nov 4, 2021

I don’t think they take reservations but I would call and check. They’re very nice and helpful.

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Do they offer gluten free options?

Mitchell Fuller | Nov 5, 2019
Marilyn Woodruff | Nov 5, 2019

Yes, they have several items on their menu that are gluten-free, and they also will swap out sides for vegetables and the like on anything on their menu.

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