Pennsylvania Housing Finance Agency (PHFA)

Category: Loan agency

Address: 211 N Front St, Harrisburg, PA 17101, USA

Phone: +18558273466

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Deanna Liszka

Oct 20, 2022

Will never recommend to anyone

John Liszka

Oct 20, 2022

Do not recommend at all.

Paul Ramsey

Oct 18, 2022

Worst mortgage company ever. Terrible customer service. Charged the wrong banking account and said I wouldn't be able to be reimbursed when it was their fault...

stu d

Oct 12, 2022

PHFA mortgages DO NOT accept: bi-monthly or bi-weekly payments. They only process payments once a month when the agreed upon amount has been paid in full.

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Questions & Answers

I am about to have surgery on my rotator cuff and I'm trying to see if I can get a forbearance on my next payment as I will not be able to work for at least a month or two

Sonya Morton | Oct 28, 2022
stu d | Oct 28, 2022

Sonya, shoot them a call. They should be able to answer that.

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How do I change my last name to my new married name

tonya carter | May 8, 2022
Pennsylvania Housing Finance Agency (PHFA) | May 8, 2022

Tonya, give us a call at 855-827-3466 and we can fill you in on the process needed for this. Thanks!

Why is it going to take so long for the HAF Program to NOT be available til fall? Ill be done list my house due to foreclosure by then. Renters assistance programs seem to be up and runny bg quuckky

Brenda Myers | Nov 4, 2021
Pennsylvania Housing Finance Agency (PHFA) | Nov 4, 2021

Brenda, hi. Full program details will be available once the program is approved and implemented. We encourage you to sign up for updates on our HAF site, which can be found at www.phfa.org/HAF. This will be a long-term program, unlike the original homeowner and renter assistance program.

Why is it because our complex is under 1 roof and most owners are on fixed incomes we are disqualified for getting a loan for a new roof that we so badly need.

John Mills | Nov 4, 2021
Pennsylvania Housing Finance Agency (PHFA) | Nov 4, 2021

John, hi. The issue is that a loan with many borrowers, whose homes are all in one building with shared walls, present a different set of risks to the lender. PHFA’s HEELP program is not designed to meet those risks. Commercial lenders best understand that risk and offer appropriate financing for it. Please reach out to local lenders in your area.

I lost my payment part to mail to you on July 1. Can I mail my check with the loan number on it with a letter with the information to you. Thank you.

Dolores Howe | Nov 4, 2021
Pennsylvania Housing Finance Agency (PHFA) | Nov 4, 2021

Dolores, please send all correspondence and payments with your loan number and a small description or message to: Pennsylvania Housing Finance Agency PO Box 8029 Harrisburg, Pennsylvania 17105-8029 Thanks!

Is phfa open on front st.

Alvin S. Kornegay Jr. | Nov 4, 2021
Boss Nelsey | Nov 4, 2021

That isn't for me to answer sorry

Good evening I live in Puerto Rico for section 8. I have been 2 years I can carry my voucher with you. I have a child with autism and here there are not enough help for his condition. I have another son, his 10 years old. I need guidance please

karen santiago | Nov 4, 2021
Pennsylvania Housing Finance Agency (PHFA) | Nov 4, 2021

Hi. We can only provide assistance for housing in Pennsylvania. We encourage you to contact local government authorities and non-profit organizations in Puerto Rico. Thank you.

Do you work with low in come people because il have a baby do u Let pet on in your place

Rebecca Jacobs | Nov 4, 2020
Pennsylvania Housing Finance Agency (PHFA) | Nov 4, 2020

Hi, Rebecca. We do fund the development of low-income housing. But you will need to contact your local housing authority to inquire about availability of housing close to you - these authorities work with HUD and accept housing vouchers.

Is the zip code for housing help 211 north front st. 17105 or 17101??..PLease clear this up.. I have an application and only have til the 31st to get it to there through the US Mail..

Stephanie Riley | Nov 4, 2020
Mike Francis | Nov 4, 2020

PHFA 211 North Front Street Harrisburg, PA 17101

Why have you been closed the last two days that messed up everyone’s loans an closings?

Rose Light | Nov 4, 2020
Pennsylvania Housing Finance Agency (PHFA) | Nov 4, 2020

Rose, hi. We had an emergency building closure Wednesday and Thursday and no staff were allowed inside the building. This was out of our control unfortunately and we were not able to enter the building. We have reopened today (Friday) and are working as quickly as possible to get any outstanding loans closed. We apologize for the inconvenience this unexpected closure caused.

Is anyone else having a problem logging on to the PHFA borrowers website?

Ruthann Williams | Nov 5, 2019
Pennsylvania Housing Finance Agency (PHFA) | Nov 5, 2019

Hi, Ruthann. Our new loan servicing system is at https://phfa.customercarenet.com. You'll need to set up a new account (using your 10 digit loan number) to access your account. If you have issues logging in, please give us a call at 855-827-3466 and we'll help you. We are experiencing heavy call volume so if you get a fast busy signal please try again in a few moments. Thanks for your patience and understanding as we transition to this new servicing site.

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How do you fill out a money order to pay a loan to PHfA

Garvin Charles | Nov 5, 2019
Pennsylvania Housing Finance Agency (PHFA) | Nov 5, 2019

Garvin, hi. You'll need to work with a money order firm, such as Western Union, directly for this.

How to pull up the 1098 forms.

Sheila Brown | Nov 5, 2019
Robert Phoenix | Nov 5, 2019

Call the Customer Solutions number on Monday, they can walk you through it! :)

Are borrowers considered if on permanent disability?

Robert Nease | Nov 5, 2018
Pennsylvania Housing Finance Agency (PHFA) | Nov 5, 2019

Certainly! You can learn more about our mortgage options at www.phfa.org.

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