Phillips Clinic Family Practice Wellness, Stem Cell Therapy & Anti-Aging Medicine

Nathan Case

Horrible front staff! I had issues with the staff when I initially called in and asked for a supervisor to find out the services provided (blood draw, scan, what do you do in-house). The lady told me at the appointment they will discuss it. Too late I need to know before I need to fast. Then when I showed up and the front desk lady had an attitude and was picking on my paperwork. She was not thorough on what exactly needed to existing, just told me signatures. Then I asked her to be more specific, the signature section is done and it's still prompting me to do something, what is needed? Her co worker jumped up and said I'm the supervisor, if you don't like it get out. I happy left and would advise strongly against going here unless you want to be degraded morally and verbally. I was referred by a few people and hear the doctors are supposed to be good...if you can make it past the unhappy front staff.

Xavier Miller

A friend recommended this clinic because of some similar sets of issues we share, that this clinic was able to address for him. I called and left a message this morning to get set up, to see if they took my insurance, to see if they were accepting new patients. The voice mail told me to leave some specific info, which I attempted to do, but failed. The voice mail also told me they would call back within 24 hours. Within 10 minutes, they called me back, and didn't even mention that I had forgotten to leave some required info. In a matter of a minute or two, I had an initial appointment set up, with the person I was recommended to so, in what they said was a long wait, but in fact is only about two weeks away. It's also on my preferred day of the week. So far, I am extremely impressed at their speed, professionalism, and accommodation. Great job!

Mark Blume

I thought after my first experience this clinic would be good, but I was wrong. They fail to followup, force you as the patient to call to get office work completed on your behalf, cancel appointments without informing the patient, and all in all have little to no respect for their patients care. The bill will show up quickly though. Increased my review some because the doctor is good. All issues seem to stem from the office.

noel mojica

I have been going to Phillips Clinic from 2007 to 2020. Doug is a great guy and very caring. The problems are always with the rudeness of the front office. Bigger problem is you have to go through the front office to make an appointment with Doug! After 13 ears of going to the same place and having the same insurance for the past 10 years, they are just now asking me for the address of Blue Cross/Blue Shield. Also at this time asking me how both my sets of grandparents died. After 13 years, you are asking me this? Also, I was made to pay for my Sept. 11 procedure without charging my insurance.