Xfinity Store by Comcast

Category: Internet service provider

Address: 13529 Connecticut Ave, Silver Spring, MD 20906, USA

Phone: +18002662278

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Edgar Carpio

Oct 9, 2022

They close before the hour and even if they see you at the door they say that it is already closed I wanted to deliver the internet box and being in front of it the guy without doing anything did not want to receive it

Liane Luini

Sep 22, 2022

I got the best customer service at this store. It’s hard to get quality help these days and Kendra needs to be recognized! She was super knowledgeable, helpful and friendly. I went in to upgrade my phone and she gave me excellent advice (not just the most expensive option!) and transferred all my data seamlessly. I’ve been a long time Comcast fan and am even more so now. I only wish I could call the store directly to tell the manager. Other team members were also friendly. This is a top notch store!

Shannon Rozner

Sep 18, 2022

We just worked with Kofi, who patiently helped my dad (who has vision issues) pick a new phone and get it set up so it would work for him. He did not try to push a more expensive option. He just listened to what my dad needed and helped him get it.

Sule D

Sep 15, 2022

The staff is very nice, fast and efficient.

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Questions & Answers

Can i get an iphone and pay for 24 months?

AJIBOLA OLAJIDE | Nov 5, 2019
Cody Davis | Jul 7, 2022

Yes pending a credit check

Can pay my bill in cash the store .

Desiree Evans | Aug 6, 2022
Lorenzo January | Aug 6, 2022

You can but the self serve machines were down yesterday but I believe you can see an associate and pay in cash.

do you have the 2ed generation xfinity pods in stock

Dwain Winters | May 8, 2022
Cody Davis | Jul 7, 2022

They are more often than not in stock at the store

do i need appointment for visit to store in silver spring

Anita Becker | Nov 4, 2021
Cody Davis | Jul 7, 2022

You do not need an appointment, however if you do make an appointment, when you come in at your appointment time, you will skip the queue and be first in line.

Can I get a sim card at a Comcast store

IRA Heiman | Nov 4, 2021
Cody Davis | Jul 7, 2022

Yes you can.

Do I need an appointment to pick up a new remote control ??

Alexandra Kosmides - PRBE | Nov 4, 2020
Cody Davis | Jul 7, 2022

No. You can get a remote from the person at the front desk

can I pick up a cable box from the store

Trayonne Brooks | Nov 4, 2020
Alfa Belewa | Nov 4, 2020

Yes

Read More

Cut my cable and internet service I can go to return the boxes and there to that store

Juan C Reyes | Nov 4, 2020
Cody Davis | Jul 7, 2022

Yes

i'm in the site. Please tell me where to register for the workshop

Evelyn Troy | Nov 5, 2019
David Lee | Nov 5, 2019

What workshop

How do I set up voicemail on iPhone 8 Plus using Xfinity

Kassiani | Nov 5, 2019
David Lee | Nov 5, 2019

X Fanny mobile will help you

Can you return equipment at this location

David Lamamba | Nov 5, 2019
Erica Findlay | Nov 5, 2019

Yes

Can I buy a long cable from the Comcast stores?

Karen Herron | Nov 5, 2019
Greg Smiling | Nov 5, 2019

If you are talking about a cable wire then I would suggest going to a 99 cents store or hardware store to purchase it cheaper

store phone number?

Zeidy Guillen | Nov 5, 2019
Cody Davis | Jul 7, 2022

The store does not have a direct phone number

Do we have an equipment that delivers internet service only, if one no longer needs other services.

Dominic McDuff | Nov 5, 2019
John Lodsin | Nov 5, 2019

As long as you have your internet router from Comcast, you don't need the other stuff. If your house was wired for cable TV, you're all set. If you don't want cable or phone service, call them or stop in to an Xfinity store and change your service. If you remember your Comcast email and password, you can go online and stream basic cable stations on your computer.

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