Address: 11401 Grandview Ave Ste. 8, Wheaton-Glenmont, MD 20902, USA
Phone: +13019422844
Sunday: Closed
Monday: Closed
Tuesday: 10AM–6PM
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
LaNita Van Dyke
Quick and efficient!
KATHRYN LOONEY
This was my second year using JH in Silver Spring. I respect the issue of the phone constantly ringing this time of year… it’s the sign of business BUT what I did not appreciate was the preparer allowing not one but 2 physical interruptions during my SCHEDULED APPOINTMENT. First was an employee from a local shop who shared the parking lot with JH… complained that JH customers were taking up their parking spaces in front of their store… I was the only JH customer at the time… no one waiting. Then 10 minutes later a man walks in off the street to make an appointment for 4 pm that day. I asked him why he couldn’t call and make an appointment line I did. No response. So, I kept quiet. And lastly… your preparer openly admitted he was NOT VACCINATED which made me very uncomfortable. You need to have your employees vaccinated. I will not be returning to your Silver Spring location and next year I will be sure to inquire first of vaccination status bf I MAKE MY APPOINTMENT!
Yuly Advi
Great awesome service and always good results no problems at all good customer service 👍🏼 😀
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Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
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