Address: 8630 Snowden River Pkwy, Columbia, MD 21045, USA
Phone: +18008797328
Sunday: Closed
Monday: 9AM–3PM
Tuesday: 9AM–3PM
Wednesday: 9AM–3PM
Thursday: 9AM–3PM
Friday: 9AM–5PM
Saturday: 9AM–1PM
Dana Curry
I hate using this bank. Customer service is poor. Waiting for tellers
Orianna Ewell
The outdoor ATMs at this location are not only a safety hazard, but a huge inconvenience. I tried depositing money & the card slot was faulty (though there were no indicators stating it was faulty). Next thing I know, my card, along with 4-5 other cards, are sitting in the card slot, where anyone who really wanted to could have pulled the cards out. Because I was afraid of having my hand chopped, I did not attempt to pull my card out. Calling the National helpline was no help. This is the SECOND time I have had issues with this ATM. UPDATE: I was able to have the same card reissued, but still may be deactivated once maintenance takes the original out of the ATM. The representatives at this location are in no way the issue & did everything possible to find a solution for the situation. Please have the ATMs at this location replaced!
Rob Marlowe
I am very disappointed with the decision that SECU continually refuses to open to the public with non-appointment in person services for nearly a year now. This is especially true since Governor Hogan has just opened Maryland to 100% capacity limits. They will not even give a tentative date on reopening the branch. Also consider that other banks have actual tellers and have been open the entire pandemic whereas SECU has automated teller services and have remained closed. When I call to voice this concern, the representative says that the board of directors will determine when they open not the governor. What about the customers needs? Seems like they don't care about that. I should not need an appointment everytime I want to do my banking needs. Moreover, I call to convey my dissapointment and the representatives usually just tell me how I am wrong and argue with me. They say that they can provide any service and that they are open. If I can't walk into my credit union without an appointment then they aren't open. It has become so difficult dealing with these people that I have pulled almost all of my money out and changed banks. When they do reopen, I am seriously debating on closing all of my accounts due to their lack of customer service. I hate to say that because I really used to like SECU. It's very dissapointing what they have become.
Andre Panton
The best credit union in Maryland.
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Hi Mike, I'm so sorry for the delay in getting back to you. You can make an appointment by calling our 1 800 number. If you'd prefer, you can also fill out a Call Back form, and someone from SECU will call you directly within one business day. secumd.org/CallBack -Linda
Hi there, unfortunately, our Columbia branch does not have this capability, but many of our other branches do.
Hi Marty, you can apply right on our website: http://bit.ly/SECU-Apply
Hi Tanya, unfortunately, our Columbia location does not have a coin counting machine, but you can find one at Chadwick, Fullerton, Towson, Glen Burnie, or Greenbelt.
Hi Aisha, if you need any assistance, you can reach out to us - here's all of our contact info: https://www.secumd.org/Contact-Us.aspx
Hi Aisha, we are not affiliated with any banks in Orlando, Fl. Our ATM network, Allpoint, is co-op. You can use the ATM locator on our site/app to find ATMs near Orlando. https://www.secumd.org/branches-atms.aspx
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