Pacifica Senior Living Snohomish

Melody Henning

I just gotta say that the staff of Pacifica Senior Living Snohomish is great! They are attentive and caring. The activities available for the residents are very fun and engaging.

Tia Epona

Melody takes amazing care of my grandmother who has been steeply declining with dementia. The entire staff are professional, knowledgeable and very caring as a whole. They keep the facility looking nice and clean so the residents can enjoy their activities or simply relax with their family. 💕 My family and I are so grateful to them!

Deborah Reis

This facility has had some very nice caregivers, but they never last long. My mom is a diabetic and, although we were promised she would have diabetic meals, she was given the same food as everyone else. Several times the family found medication sitting in my mom’s cupboard, sometimes several days worth. Trying to communicate with the executive director is a joke. Voicemail box full, often no response to emails. My mom recently had to go to the hospital. While she was gone from the facility, there was a Stop Placement put in place, meaning she could not go back to Pacifica after her hospital stay. No one even called to tell the family! When we came to move my mom’s belongings, her room had been ransacked. Blankets and clothes all over the floor, her glasses and several other items had been stolen, someone had been using the toilet (which was filled with mildew also), and there was a large chair in the room which was not my mom’s. The setting is beautiful, but they really need to train their staff and get their act together.

Monica Lowe

My mom has been there a year now. She says the food is always cold; for example, breakfast is usually oatmeal, served lukewarm at best. Sometimes they'll nuke it. They went without hot water for over a WEEK. They recently had to move everyone out of a cottage to fumigate for rats, there are NO activities (maybe a Bingo game once in a while?), no services (used to be hair and podiatrist), Mom says laundry is supposed to 2x week, but it's maybe once, no one comes to clean, and apparently it's been that way for months?? OMG. I called once and there was no nurse on site, and now I saw my mom had a Rx cream the doctor requested be given 2x day BY THE NURSE, was just..handed to her. She's spreading it on her hand, her knee, wherever - NOT how it supposed to be used. It does not seem like the residents are their "first priority". This is on the management - the individual employees I have met seem VERY caring and I've liked every one of them. But the overall management? It seems like $$ is the top priority, because nothing is being spent to keep these people happy. Two stars only because I'm giving the on-site employees an extra star; they deserve it, trying to help the residents with so little management.