Address: 8745 S Kedzie Ave, Evergreen Park, IL 60805, USA
Phone: +17086368745
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: Closed
Geneatra Green
My family has been a long time customer with this particular agent. Recently we noticed that the front office would "hound" us about who was in our household, they would start adding people on our policy and increasing our premiums. My mother who is elderly asked to be considered on her policy by herself seeing that I was not in her household, neither was my son or husband. They denied her request and increased her policy. She had been with this agent over 20 years and finally left and found a reputable company with the same coverage for half the premium that Wayne Conley's office was charging. I continued to stay there and within a few months, I had a verbal argument with Latoya who works in the front office. To say she is very unprofessional is an understatement. I requested a call back from Mr. Conley (just say I'm still waiting and it's been 2 months). She has attempted to place my step kids who doesn't live with us on our polices, bullied us by telling the underwriter to cancel the policy because we refused. I immediately have transferred my policy and the agent I am with now has shared that I don't have to add people who doesn't live in my household. I am satisfied with my current agent. I suggest people do the research before signing with this agent.. TERRIBLE CUSTOMER SERVICE NOW!!
Lillian David
Professional when I called. However, I don’t believe they take all necessary precautions/ ask all valid questions when writing life Insurance policies.
Ms Uneek
Teresa and Toya both offered and continue to offer me excellent customer service. Great job ladies! Thank you for getting it right!
Lavone Holmes
I couldn’t ask for a better Agent and team staff. They are very efficient, caring and they look out for you. If you are looking for quality, caring and efficient service you will get this at Wayne A Conley’s office.🤗
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