John Serpe American Family Insurance

Category: Insurance agency

Address: 16W281 S Frontage Rd 105 105, Burr Ridge, IL 60527, USA

Phone: +16308877800

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Katie Kaczmarski

May 17, 2022

I would not recommend this office for insurance, nor would I recommend American Family overall. If you never need to run an insurance claim then this office actually might be perfect for you. After an accident I contact this office to get next steps, and the office staff were confusing and disorganized. Though John did follow up briefly, there was a lack of clarity in how to process through a repair claim and rental. Compounded on this was a failure of the adjuster to clarify the process further, resulting in a circus of calls/hold times/follow ups which ultimately was more headache than helpful. Two stars instead of one for a few years of reasonable coverage rates and no issues, but definitely not dependable when you need to navigate actually using the insurance you pay for.

Samantha Vondrak

Mar 28, 2021

John is the only insurance agent I have ever had, and I’d never change!

Ginny Beshk

Jan 10, 2021

I have been with John for over 30 years and have always had excellent service. I highly recommend him.

Edna Portillo

Nov 21, 2018

Amazing caring agent and staff. Professional and courteous.

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Questions & Answers

How much can I save when bundling my insurance?

John Serpe American Family Insurance | Oct 27, 2022
John Serpe American Family Insurance | Oct 27, 2022

From your insurance provider to your coverage amounts, how much you save is dependent on a variety of factors. But, typically, bundling insurance policies saves you around 10-20% on your insurance premium. At American Family Insurance, we’ll do you one better! On average, bundling your auto and home policies with us could save you 29% on auto insurance and 20% on home insurance.

Are there times I shouldn’t bundle my insurance?

John Serpe American Family Insurance | Oct 27, 2022
John Serpe American Family Insurance | Oct 27, 2022

The most important thing to remember about insurance is that it’s there to protect you from the unexpected. You’ll want to evaluate if the savings are worth it based on the coverage you need. In other words, if you’re changing providers to bundle, but have less coverage than before, you could potentially be at risk of spending more when filing a claim. So keep in mind, if your bundled plan doesn’t match the quality of protection on your separate insurance policies, you might be better off not bundling. Our advice? Connect with your agent to make sure you’re getting the best coverage and the best savings.

What does it mean to bundle insurance?

John Serpe American Family Insurance | Oct 27, 2022
John Serpe American Family Insurance | Oct 27, 2022

You’ll often see the word “bundle” when searching for insurance — but what does bundling mean and how can it help you? Simply put, the definition of bundling is when you buy multiple insurance products with the same provider. Typically, it’s cheaper to buy all of your insurance needs through one provider than buying individual policies from different companies.

Who needs business insurance?

John Serpe American Family Insurance | Oct 27, 2022
John Serpe American Family Insurance | Oct 27, 2022

All businesses need insurance to protect their dream. When you own a business, the unexpected can happen including injuries, accidents, lawsuits, or damage to your building or business property. Business insurance helps to protect your business when things don’t quite go as planned. Without it you could be putting your business, and your dreams, at risk.

How much homeowner’s insurance do I need?

John Serpe American Family Insurance | Oct 27, 2022
John Serpe American Family Insurance | Oct 27, 2022

The amount of home insurance coverage you need depends on a number of factors. But most importantly, you should have enough protection to cover the costs of rebuilding your home and replacing all of your possessions in the event of the unexpected. Try out our homeowner’s insurance calculator — it’s quick, easy to use and it’ll help you better determine what kind of coverage you need for your home. Our homeowner’s insurance checklist is also a great resource that breaks down homeowners insurance step by step to help you better understand your unique home insurance needs.

Is it easy to bundle my insurance policies?

John Serpe American Family Insurance | Oct 27, 2022
John Serpe American Family Insurance | Oct 27, 2022

Bundling your policies is as easy as picking up your phone and contacting your insurance agent. They’ll help you find the right coverage for your specific needs and walk you through the steps to bundle your policies.

How do I get a quote?

John Serpe American Family Insurance | Oct 27, 2022
John Serpe American Family Insurance | Oct 27, 2022

You can get your detailed and personalized auto quote in a few different ways: -Get a quote online. -Call us and get a quote over the phone. -Get in touch with your agent for a quote. No matter which path you choose, we’ll make it easy and convenient!

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