NorthShore Immediate Care Center - Chicago at Lincoln Village

Real Estate Chicago

I was very pleased with this place. Nurse practitioner Jocelyn Joseph who I was seen by was very nice. She was very professional, knowledgeable and had excellent bed side manners. I was in and out in 45 min. My prescription was phoned in within minutes.

1234

So far no one’s here staffing the place. Just a sign that says they’ve “stepped away for a moment”. Just came from their immediate care center in Andersonville only to be told that their X-ray is down on weekends due to being short staffed. NorthShore needs to let patients know right away if and when anyone would be available to see them. It’s hard to judge times but people deserve a heads up on expectations, especially when they’re in pain and duress. Not knowing can add major strain to what is an already stressful situation for most people. There’s a patient waiting next to me who works for NorthShore, on the phone with their customer care who can’t get ahold of any of the staff, supervisors or general management. I understand websites are supposed to help automate staffing shortages but they don’t seem to be helping. Even the staff agrees from what they’ve told me.

Joe Schmoe

There was nothing immediate about my care, it seems they have staffing issues.

Mishal Qureshi

Nurse Laura is so kind, thorough, and helpful! All the staff were sweet and patient. I felt taken care of.