Firestone Complete Auto Care

Dima Orlov

I'd not recommend this location, I did schedule an appointment 1 week in advance for an alignment, when I got there on my appointment date and time they told me I don't have any appointment and if I want one it can be in 3 days, my first time ever trying to do some service at Firestone and will be the last one

Mark Huber

Requested an appointment online but never got a confirmation. About 30 minutes before limping my car over to them for a tire repair I decided to call to see if I had an appointment. They claimed they tried to call yesterday that they were busy for the next 3 days. I had booked the appointment after hours, there was no call, no voice-mail, just completely ghosted. When I told them I was disappointed about not being contacted they couldn't care less.

Gerald Angeles

Do not take your car to Firestone. I took it in for a brake job at Des Plaines Firestone. Mario said they changed the front brakes and rotors. The brakes started squeaking 8 months later. I took it in to another firestone at Gurnee and they told me that brakes and rotors were fine so I took it to another place to get a second opinion and they said rotors were rusted and the back brake pads needed to be changed. Charging me for things that weren’t done. No good. Find somewhere else to fix your car.

Stuart Allard

This is a Firestone.