UPS Customer Center

Category: Shipping and mailing service

Address: 2525 Shermer Rd, Northbrook, IL 60062, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: Closed

Reviews

Saadh Syed (BlackMamba)

Oct 14, 2022

Horrible customer service handling my package. Delivery guy did not even contact me upon arrival. I had to check my tracking number to check what was going on with my package.

Melissa Nelson

Oct 12, 2022

I'm the sender and my 2 packages have been sitting at this facility for almost a week! My customer is waiting for them. I call the number to try to find out what's going on and am put into an endless loop. When requesting an actual person to speak with the system hangs up on me. UPS has gotten increasingly bad with deliveries. They also have damaged so many packages.

Jeffery Conyers

Oct 6, 2022

Customer service is terrible! Use DHL, Fed Ex, or USPS!!

Надежда Киселева

Sep 28, 2022

The employee is very rude here. He shouldn't work with people.

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Questions & Answers

how can i put my mail on hold?

Elena Vodlinger | Jan 7, 2022
William Grant | Jan 7, 2022

You.put your mail on hold through the USPS or the United States Postal Sevicre. Not United Parcel Sevice. They don't handle your regular mail.

my package could not be delivered because it required a signature. Can I pick it up at the Shermer location? The info number is 9448 3630 266 5 My name is Bruce Andersen 3257 Prestwick Northbrook, Il

Bruce Andersen | Nov 4, 2019
Jesus Espinoza | Nov 4, 2019

Yes call the number in the back of the info notice and tell them that u want to will call it and go pick it up

I am shipping for some one else..can I use their credit card #...? Does UPS take personal cks?

MEHA Smith | Nov 4, 2018
Chuck Hensel | Nov 4, 2018

I suggest u call them.

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