United States Postal Service

Gina Tolle

Our sensitive mail -to include medication and checks- keep getting delivered to different addresses. We received our checks opened, medication delivered from a neighbor (our correct address on the package) and when they don't feel like delivering our Amazon packages on Sunday they mark that they are unable to get to the mailbox, door, or driveway when there is nothing blocking any of those things! Most of the time we do not go into the PO unless we absolutely have to because their customer service is lacking. I'd just like for all of my mail, especially my SENSITIVE mail, to be delivered to MY house.

Brannen Evans

Very rude to my wife. Lady at desk was very over nice to me as I had to go back in because my wife walked out crying! We are getting the incorrect mail for another address in our mail box. We have been at same address for over 10 years! Can not get a hold of a human in the valley center office..... there has to be a better way!

Gaming Relic

Good place to drop off packages, quick and easy service. No hassle. And with it being a smaller location, less lines to wait in.

Morgan Stafford

I have multiple family members and friends who work for USPS either presently or have in the past, so I am completely sympathetic to the amount of BS they put up with on a daily basis. However, that does not absolve the pure lack of customer service and professionalism that I have experienced with this post office. The first time I made a trip there to grab some stamps, I was not greeted by anyone and the woman there even rolled her eyes and walked away as I approached the counter and let another man help me. Very few words were exchanged and you could sense he hated his job. I had my toddler son with me. My son was trying to speak to the man and say hi, and he was completely ignored by the man. Then the man rudely said to him "I can't understand a word you're saying". I was appalled at how he spoke to my son who was only 3 at the time. The majority of my experiences thereafter were phonecalls about lost packages, packages that were scanned "delivered", but never actually were, and packages scheduled for pick up that were not picked up (a few more frequent problems in and of themselves). Each time I spoke with someone, they were very short and sounded utterly annoyed to have to do their job even though I've always been very kind and understanding as I know a lot of these issues are no faults of their own. I've also been charged some hefty postage due fees ($10-$15) for delivery issues that were beyond my control. I will say that the majority of the carriers I've encountered are great, and I usually have very little issues unless it's a temp or new carrier that isn't very experienced yet, which is to be expected. But when there ARE issues, I nearly cringe at the thought of having to speak to someone because I know the type of customer service (or lack thereof) that they provide.