Address: 2250 Arthur Ave, Elk Grove Village, IL 60007, USA
Phone: +18552275861
Sunday: 9AM–9PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Jessica Laureano
I left a previous negative review of 1 star from my previous experience but the company did redeem itself and my mother in law really loves her gift thank you for taking the time to fix the problem item was like the images and in the end were pleased thank you again New rating ⭐️ ⭐️⭐️⭐️
Tia Genius
They did a phenomenal job on the heart piece I ordered i was blown away when I saw how my order turned out their definitely professional 10/10 I would highly recommend this company they do phenomenal work
Jessica Gray
Ordered a beautiful heart with my husband and my son. Better than I imagined. Definitely worth doing.
Charlie Penicook
1 star for deceptive sales practices. After receiving (an extremely poor) rendering of the 3D artwork that I ordered, I asked for a refund or at least to change the subject photo to make for an easier rendering. However, customer service told me that they could only offer a partial refund because they had "already done the work." At no point from online ad to payment was there any mention of this policy. No Terms & Conditions, for a sale, not even a bullet point regarding return or refund policy. If you want to ensure that your designers are getting compensated for their time. that's fine. But you need to tell your customers that beforehand so that they know they're committing money regardless of their opinion of the work quality. Further, upon hearing this from customer service, I told them to not process that partial refund because I would be disputing the charge with my credit card company. They went ahead and processed it anyway, likely betting that the remaining $30 wouldn't be worth the effort for me. They thought wrong. I don't care how long this takes. If you're running your business as shady as that, you are not going to keep a penny of mine.
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Yes, totaly agree. The price is high, but so is the emotion!
Hello Sharon, you cannot. This is just a production/warehouse facility. You can go to the Fashion outlet mall of Rosemont, we have a kiosk on the first floor you can place an order there. Thanks, and have a great day!!
Why?
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