JOANN Fabric and Crafts

Sandy Fanton

I was so excited to shop here for some fall fabric I had been eyeballing. When I got there I saw there wasn’t much left so I asked an associate for what was left. The 2 1/3 yards I bought were split in two and the end of the bolt. In the past at the BATAVIA location the associates offered me an end of bolt discount. At the checkout I asked the cashier if it could apply. She rolled her eyes aggressively and walkie-talkied a superior with hostility basically mocking the way I had asked if a discount applied to the end of bolt. When the superior responded she could go ahead and do it she let me know that “associates only do it when you don’t ask ahead of time for the rest of bolt” and that it’s “a common courtesy.” I had been so excited to buy this fabric and this associate left such a bad taste in my mouth I probably won’t be shopping at the Henrietta JoAnn’s again. The only reason I’m not giving this a 1 star is because of the other associates I interacted with who do not treat their customers with such rudeness.

Nancy Schofield

Love the store. Everyone was very helpful. The store was very clean. I will be back yo shop.

Scott Pinkham

It's Joann F&C not much to say about it

Katherine Samuel

Very helpful. Sam was a great help locating items.