Address: 2020 Norwich-New London Turnpike, Montville, CT 06353, USA
Phone: +18608480210
Sunday: 7AM–8PM
Monday: 7AM–8PM
Tuesday: 7AM–8PM
Wednesday: 7AM–8PM
Thursday: 7AM–8PM
Friday: 7AM–8PM
Saturday: 7AM–8PM
Stephanie Popkoski
Hours say open until 8pm. It’s 5:45 and she is closing up already.
Jack Kaster
The service here was unprofessional and disrespectful. A friend of mine placed an order and was treated disrespectfully to the point where she was brought to tears. In no way is this acceptable for any establishment to conduct themselves in such an unprofessional and disrespectful manner.
Incendium 92
Kathy needs to work on her customer service skills. Starbucks corporate needs to step in and staff this appropriately, it is always understaffed, who I feel bad for, but also there is a male Stop&Shop employee who is nice and helps out the Starbucks by filling in on breaks but he has no idea how to make the drinks which defeats the purpose of helping. They need to either close down for breaks or be adequately staffed. He literally asks you how to make your drink, if there's not enough staff then it just needs to be shut down. I'm about to rattle off a few eye-rolling phrases such as I've worked customer service myself etc. but I just felt I needed to be heard. My wife had a panic attack because this guy took 30 min to make basic menu items, the first drink was awful and we didnt even wait for the second. The people behind us were judging us as crazy people but this is ridiculous. Does McDonald's ask you how to build your burger? No. It's a nice gesture for the guy to do but it's not his problem. Shut it down by management for the employee to have a break or staff it fully. I will be contacting both Starbucks and Stop and Shop corporate about this.
Carol Woodward
Always hot fresh coffee. My favorite coffee place. Nice service and friendly staff.
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