HealthPoint Bothell

Larry Connor

So today was the last straw. I had my pharmacy fax my Dr., Lena Ismail a prescription refill request a week ago, she never responded and now I'm out. Since Healthpoint is closed on weekends I'll have to either find another doctor or wait until next week to see if I can find someone to respond to me at Healthpoint. One of the therapists there, refused medical care to me because she didn't like me. Their Dental department hasn't responded to my request for care for 2 years. I'm in my 60's now and need better responsiveness and care from my medical professionals. If Healthpoint is failing as a going concern I would not be a bit surprised.

Ed Kay

They always treat me well and I never have a problem with my insurance coverage. The callbacks and customer service portion of things leaves a lot to be desired because it's really hard to get through sometimes and call backs really need to be more brief. I don't need a conversation relayed through message. And please leave it to the doctors to diagnose.

QURRATULAIN Anny

Absolutely outstanding and courteous dental staff and services. I took my teen who have braces on and needed proper cleaning with some serious issue's because of the wires and retainer. They treated him so well and provide all the necessary equipment needed for him. The space was super clean, nice and hygienic. The front desk lady was unnecassarily rude and i felt that she feels entitled to speak to the patients how ever she wants. Other then that totally recommend it.

Rafael Espinoza

I had great experience over the last 15 years coming to this place, but recently with no insurance i thought i would be affordable care. it came as a sad news to my what i wasn't billed for. I wish i knew before hand, but when i did i was too late, the i tried to see if i could clarify this but i felt very left outside. The stuff otherwise is pretty friendly.