Pleasantview Window Manufacturing

Larry Stone

After several years and many projects working this company ( all excellent experiences) something BROKE. On 7/29/22 I provided them an approx. size estimate for a new picture window on a new property I just acquired. Got the quote, gave the deposit and was promised a 9-29-22 installation date. Several months later, multiple calls, multiple broken promises and they still haven’t come out to MEASURE the window, let alone start the manufacturing process or schedule installation! All this for a house that’s less than 15 minutes from their store! When I finally gave up, called a different company and not only had them come out within two days to estimate it, they measured it ON THE SPOT! What a day and night experience. When I called to cancel due to this unacceptable level of customer service, I received a phone call back within 30 minutes from the owner, Bill Henderson, threatening me not to complain! He told me I can only praise a company when they do good but must keep it to myself when they do bad, really? I was in business for several decades and always tried to treat my customers with respect. Pleasant view Windows used to be my “ go to” for all my, and my associates window needs. Not anymore. Mr. Henderson told me if I dared complained, never even think about using his company again. On that we can agree on.

Dan Jarvis

They lied to me about having a door installer and took a deposit on doors when they did NOT have a door installer. Shame on them.

Dale Zarnick

No warranty service. I have been trying to get my door wall repaired for eight weeks. They have set appointments and not showed up multiple times. They do not return calls. I will be filing a lawsuit Tuesday

Carl Schiller

Top notch windows at a very affordable price! Installation was excellent and Bill Henderson is both extremely knowledgeable and professional. I would recommend them to anyone and will definitely be using them again in the future at another property. Thanks Pleasantview!