Credit Union ONE

Category: Credit union

Address: 400 E 9 Mile Rd, Ferndale, MI 48220, USA

Phone: +18004514292

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Jazmine Payne

Nov 1, 2022

This review is for Diana and the call center. She was amazing to work with! From her follow-up, her follow through, and her empathy it was all very much appreciated. With going through what I'm going through your customer service was everything! Thank you for being a valued employee of credit union one! I also want to thank Christine kowaleski for the promptness in handling my paperwork! Thank you both!

The Unprofessional

Sep 26, 2022

Now I understand why this bank has 2.3 star ratting, The misinformation is unbelievable. I was told to write “mobile deposit only” on the back of the check by a bank teller because of the fact that the person who wrote the check out to me wrote (cash) By The order of. Long story short Never listen to their information now I can’t cash the check at all due to listening to my bank. I’m officially done using banks from now on I’ll be saving my cash myself.

Tonya McCallum

Sep 19, 2022

I have been a member of this credit union for over 20 years and the business aspect of it is horrible! I haven't requested or needed much from them but the few services I did need I was ALWAYS refused. No callbacks, no feedback and little to no resolution. Like a failed marriage, this relationship is over.

Sybil Cross-Nelson

Sep 2, 2022

Been with them for YEARS❗ They are always helpful, kind and friendly.

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Questions & Answers

Are you open on Saturdays?

Deborah Duck | Nov 4, 2018
john bennett | Nov 3, 2021

Saturday hours

What time do you close today?

Darlene Luke | Nov 4, 2018
joseph mcbrien | Nov 4, 2019

5pm

Do you have a coinstar?

Krystal Wise-Williams | Nov 4, 2019
Henrietta Miller | Nov 4, 2019

It says 6 on friday!

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Can I withdrawl from drive thru out of my savings

Jason Spezia | Nov 4, 2019
Steve witek | Nov 4, 2019

Yes you can, I'm not sure what the limit is though for an amount to be withdrawn.

Are you open on2 good Fri

Andre Scott | Nov 4, 2018
Krista Houbeck | Nov 4, 2018

Yes, normal hours Friday and Saturday.

Are you open on veterans day

Darlene Luke | Nov 4, 2018
Kevin Kane | Nov 4, 2018

All locations will be closed on Saturday for Veterans Day

is transfering from one cuo account to another cuo account instant?

OldschoolMusicJunkie | Sep 4, 2022
Sybil Cross-Nelson | Sep 4, 2022

Yes, I believe so.

Is the inside open

Barry Martin | Dec 8, 2021
Steve witek | Dec 8, 2021

Only branch not currently open inside is the Waterford branch as of this reply.

Are the drive thru open on Saturdays

Miss. LR | Nov 3, 2021
ed arseneault | Nov 3, 2021

Only selected ones till about noon. Its best to check an individual location's time info here on google that includes both drive-in and inside time schedules. And of course their ATMs are available 24/7.

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What type of identification do you need to start a checking and saving

Vallie Sheets | Nov 3, 2020
Merissa Franklin | Nov 3, 2020

Driver's license

Is the inside open on Saturdays?

Queen313 | Nov 3, 2020
Kevin Kane | Nov 3, 2020

The inside ATM is available, however the branch is closed on Saturday. The drive through is open (for Ferndale).

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Are you guys opened for MLKing holiday

Teddy Charles | Nov 3, 2020
G Vaughn | Nov 3, 2020

No

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How long can you have a check outstanding and go cash it? Is there a time limit to cash checks?

Jalani Bakari | Nov 3, 2020
Wayne Brown | Nov 3, 2020

Do not go there. Pick another bank or credit union

Can you cash checks here? If you aren't a member that is

Amanda Heater | Nov 4, 2019
Luxor Rentals | Nov 4, 2019

If the check is issued from a Credit Union One Bank then Yes. They will charge you a $5.00 fee to cash the check.

I went to the new location in Shelby. I needed $60 in rolled coins. They could not do this as they only have high end ATMs (live tellers) which are pointless. What happened to real people so I can do real banking?

G Wyckoff | Nov 4, 2019
Michael Krupa | Nov 4, 2019

It's just one location. Just use the one on Hall Rd. Most banks are actually transitioning to this format. Comerica has them too.

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Is there a change counter here?

Lisa Wright | Nov 4, 2019
Michael Dowdell | Nov 4, 2019

No... Only the Lincoln Park and Woodhaven branches right now.

can you get a direct deposit form online?

Makayla Smith | Nov 4, 2018
Kevin Epps | Nov 4, 2018

Yes

Can you deposit money over the phone ?

Vadim Arutian | Nov 4, 2018
Michael Dowdell | Nov 4, 2018

No

Are you open today 5 26 2018?

Gloria Johnson | Nov 4, 2018
Michael Dowdell | Nov 4, 2018

Yes 10-12.30

Can I deposit money there I am looking for an ATM where u can deposit money through atm

Carlos Bragg | Nov 4, 2018
Kevin Kane | Nov 4, 2018

The ATM at Ferndale doesn't take cash deposits.

Are they open Saturday?

Nicole Robinson | Nov 4, 2018
Kevin Kane | Nov 4, 2018

Certain branches are. The Ferndale drive up is.

Are you open tomorrow 11/11/17

Leonard Smith | Nov 4, 2018
Kevin Kane | Nov 4, 2018

All branches are closed Sat 11th for Veterans Day

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