Ingham Michigan Department of Health and Human Services

Category: Department of Social Services in Lansing, Michigan

Address: 5303 S Cedar St, Lansing, MI 48911, USA

Phone: +15178879400

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Nadesia Maet

Oct 21, 2022

Everyone sitting behind that window is very rude and unprofessional every time I asked to speak with they hirer’s up they refused it

Helena Rawza

Oct 18, 2022

I have had almost 8 case workers in the last year since I’ve moved out here. Three times my cases have pended closure due to the incompetence of DHS’s. I’m dealing with this again currently. Have reached out to my case workers they were switching on me again in the last month since I’ve received my renewal. I have contacted supervisors twice now and some times I can’t even get an operator on the phone. I am fed up with stressing out over this and the amount of collateral damage it causes. I don’t know if the turn over rate is due to how employees are treated at their job or what, but this is too stressful and too much to have to go through constantly when the closure pending is due to DHS compliance, NOT MINE. I never had this problem before, until I moved out to this location.

James Hunzicker

Sep 17, 2022

Pathetic. Submitted my renewal forms last month so my benefits would carry over. Food benefits were supposed to load on the 11th, never did. Went in to find out why and resolve it and was told my caseworker has not "gotten around to it." She still hasn't. Always get her voicemail when I call, never returns calls and when I try to call to speak to chase mgr, never an answer and voicemail always full. Who holds these people responsible and how do I contact them???

RAGNAR THE WARLOCK

Sep 12, 2022

Why the hell can't anytever answer the phone and why can't anyone do their job

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Questions & Answers

Does anyone know the fax number for dhs ingham county

Denise Denno | Nov 4, 2019
Sherry Grondine | Nov 3, 2021

No

Please help me! My neighbor and dear friend, Ernie Holley, died Resurrection Sunday, April 17th and went to be with The Lord. Can I speak to someone about death benefits for his family? Can I file a claim before it is too late?

Don Cooper | May 7, 2022
Jeanine Jardine | May 7, 2022

They can assist you w/this.

My neighbor and friend died Sunday, July 17th 2022. Does he have any death benefits? If so, how much? And how should we proceed? Don Cooper

Don Cooper | May 7, 2022
Alisha Benjamin | May 7, 2022

DHS will help out, but it's not much, but anything helps you know. So sorry about your friend and neighbor.

I want to make a complaint against my case worker city of Det, I want the number for Lansing Michigan MDHHS so that my needs are met? I've been on hold since 235pm I was number 10 in position hold line and it got all the way to #2 ypm

Mary Bostic | Dec 8, 2021
Jonathan Resler | Dec 8, 2021

They need to help better taking their time

Can a person print off a state of relief form

Robin Kolle | Nov 3, 2020
leo_est1971 | Nov 3, 2020

You can do them online as well as I think you can find them online and print them off too

Where do I go to pickup EBT card?

Ericka | Sep 4, 2022
shera Brown | Sep 4, 2022

They mail it to you.

Is the building open now ? Since COVID closure

Michigan Gonzalez | Jan 7, 2022
Kathryn Gilhooly | Jan 7, 2022

I went in yesterday to drop something off but I went in for an envelope and pen and spoke to the security gaurd. Their computers seem to be open for use.

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HOW DO A PERSON FIND OUT WHO'S THIER CASE WORKER

tommy brewer | Nov 3, 2021
Radfan Ahmed | Aug 5, 2022

About my worker

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Is there a drop box because the lobby is closed in Lansing

Mari Giffen | Nov 3, 2021
Tia Ware | Nov 3, 2021

Yes, right between the two front doors.

Is dhs closed today for MLK day?

Bobbi Hart | Nov 3, 2020
Bill McClain | Nov 3, 2020

Yes it is closed today

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Dorothy Moore you answered my question. how do I do that? like what do I do?

Haley Chapman | Nov 4, 2019
Dorothy Moore | Nov 4, 2019

The address is 5303 Cedar St. The door number is door 4. And they have computers and they will help you apply

How to get an appointment to talk to someone about getting some healthcare?

Haley Chapman | Nov 4, 2019
Dorothy Moore | Nov 4, 2019

You can go see a caseworker and they can help you apply

Why is it that as soon as the phone rings to speak to the operator it HANGS UP!!

Lisa Shanyfelt | Nov 4, 2019
Robyn Kay | Nov 4, 2019

Operator of what? The building?

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How do i have someone took off my case

Shawn Hallam | Nov 4, 2018
Kathleen Melick | Nov 4, 2018

Write or call your worker to let them know. Give them your case number, the name of the person who left, and the date they left. Workers have up to 15 days to process the change, and then it is usually another 11 days until the change actually takes place. (I'm retired now, but I was a trainer for MDHHS)

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What are the hours of operation ?

Mari Moore | Nov 4, 2018
Brian James | Nov 4, 2018

8:00am until.5:00pm

Any body know how I can actually get ahold of a supervisor without getting hung up on? My caseworker isn't calling back after over a week and I just want to know what's going on with my food stamps.

Heather Degarmo | Nov 4, 2018
Lisa Shanyfelt | Nov 4, 2019

IVE BEEN TRYING TO AND THE PHONE HANGS UP AFTER THE FIRST RING!! AND MY WORKER HASN'T ANSWERED IN 2 DAYS!! BET THEY LOVE THERE JOB!! OF DOING NOTHING

Can I fill out a emergency utility assistance form on line

Juanita Brown | Nov 4, 2018
Wolfgang Schultz | Nov 4, 2018

Yes. If you have questions call them.

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