Hilton Pearl River

Isaac Frankel

I asked for a refrigerator in my room which I never got, and there was bugs in the room, the noise level in the hallways went on all night

Margarette Allyn

The hotel is beautiful inside and out. I felt like I was at a Great Gastby party. The staff was above and beyond friendly and accommodating. The issue I did have is we did not know the hot tub and sauna were out of order until we and a group of kids went to use it. The front desk staff are left to tell guests this and management should do a better job communicating this to guest before hand; not the staff who seemed to have enough to deal with. For the amount of money per night for rooms, I would have liked to enjoy the hot tub and sauna as well as not pay to have a refrigerator in the room, a $10 charge for entire stay. They could also provide microwaves as well. Families with children need to reheat food for when restaurants are closed. Other than that I would stay again; I love Hilton hotels and again, the staff was amazing.

Pat Anthony (Konrow)

Gorgeous building, great rooms and facilities. Attended a wedding here and it was lovely.

Chelsea Victoria

Let me just say this… I stayed here for one night as a romantic getaway with my partner. To our dismay, we were clearly treated differently. This hotel is quite fancy and the room was very clean. My problem wasn’t the room or location, but some of the staff who made us feel very uncomfortable. We had dinner at Two Henry’s, where we had a young waiter who was helpful and nice. However, another waiter who was not tending to us kept asking questions. Leading up to him asking us what room number we are in. I thought it was inappropriate. I don’t know why he thought it was okay to ask us for our room number. Especially because he wasn’t even our designated server. It seemed as though the staff wanted to keep an eye on us since I am Latina, and my partner is of very deep complexion. We couldn’t help but feel like we were being watched. It upset me. Not that it’s anyone’s business, but we are both college graduates with respectable careers and to be treated like we were a threat or there for trouble did not sit right with me. I enjoyed my room and the amenities, but unfortunately I will never stay here again knowing how the staff treated us. I have experienced discrimination and tension before in my own personal experiences, but being with my partner, I experienced an indescribable feeling of projected shame. It was unnecessary and I didn’t appreciate it.